Dedicated Passenger Service Agent with a strong background in customer service, conflict resolution, and effective communication. Experienced in coordinating boarding processes and assisting passengers, ensuring smooth airline operations.
Overview
5
5
years of professional experience
Work History
Passenger Service Agent
Alliance Ground International
Orlando, Florida
10.2025 - 05.2026
Passenger Service Agent
Unifi
Orlando, Florida
03.2023 - 10.2025
Passenger Service Agent
Airport Terminal Services Inc
Orlando, Florida
08.2021 - 03.2023
Assisted passengers with check-in procedures and baggage handling.
Coordinated boarding processes to ensure timely departures for flights.
Greeted passengers and provided information regarding flight schedules and gate assignments.