Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Rocca

Kearny,NJ

Summary

Accomplished Sales Representative with solid sales history and in-depth Spirits and Wine experience. Offers up-to-date knowledge of emerging product developments and marketing and sales strategies. Diligent and charismatic professional with expertise in conducting market analysis, recognizing trends within territories and directing product demonstrations. Committed to meeting performance goals and building strong relationships within industry. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Sales Representative

Fedway Associates
04.2018 - Current
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Generated new leads through networking and attending industry events.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients facetoface.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Attended trade shows to represent company products, generate leads, and network with potential clients.
  • Listened to customer needs and desires to identify and recommend optimal products.

Sales Representative

Hilton
02.2016 - 08.2017
  • Attended industry events and conferences to network and promote the hotel, resulting in an increase in new business leads.
  • Created and managed a promotional campaign that attracted hundreds of new customers, resulting in an increase in hotel occupancy and a increase in revenue.
  • Trained sales teams on event strategies and tactics to increase overall effectiveness in promoting products during events.
  • Improved client satisfaction rates by providing exceptional onsite support during sales events, addressing issues promptly and professionally.
  • Negotiated contracts with vendors and venues for optimal pricing and services, resulting in significant cost savings for the organization.
  • Managed budgets for multiple events, ensuring cost-effective planning and execution to meet financial goals.
  • Developed engaging event content by researching industry trends and identifying key topics relevant to target audiences.
  • Coordinated travel and accommodations for event attendees.
  • Researched and identified new vendors and suppliers to obtain competitive pricing.

Event Services Consultant

Blanc Noir Event Group
05.2014 - 12.2016
  • Enhanced client retention by delivering exceptional customer service and personalized attention to detail.
  • Maintained strong relationships with clients throughout the entire event planning process, providing regular updates and addressing concerns promptly.
  • Increased client satisfaction by providing exceptional event planning and management services.
  • Balanced multiple priorities effectively by utilizing excellent time management skills during the entire course of each project.
  • Coordinated logistics for multiple events simultaneously, ensuring seamless execution.
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.
  • Brainstormed and implemented creative event concepts and themes.
  • Worked closely with couples to meet wedding goals, maintain deadlines, and resolve complaints or service issues.

Education

Wine Spirits Education Trust Level 1 - WSET

International Wine & Spirit Centre
London, England
02.2020

Bachelor of Science - Criminal Justice

New Jersey City University
Jersey City, NJ
05.2013

Skills

  • Customer Service
  • Customer Relationship Building
  • Interpersonal communication skills
  • Customer Relations
  • Sales expertise
  • Relationship Building
  • Product and service knowledge
  • Complex Problem-Solving
  • Performance Improvement
  • Strategic Planning
  • Cold-calling
  • Lead prospecting

Timeline

Sales Representative

Fedway Associates
04.2018 - Current

Sales Representative

Hilton
02.2016 - 08.2017

Event Services Consultant

Blanc Noir Event Group
05.2014 - 12.2016

Wine Spirits Education Trust Level 1 - WSET

International Wine & Spirit Centre

Bachelor of Science - Criminal Justice

New Jersey City University

Similar Profiles

CREATE PROFILE
Jordan Rocca