Jordan Rofkahr
Ozark,AR
Summary
Results-driven sales specialist with expertise in sales strategy, customer relationship management, and market analysis. Proven track record in cultivating client relationships and executing effective sales strategies to drive business growth.
Overview
1
1
Language
6
6
years of professional experience
Work History
Strategic Sourcing and Sales Specialist
24/7 Farm and Recreation
Mulberry, AR
08.2026 - Current
- Developed and implemented targeted sales strategies, expanding customer base and market reach
- Researched competitors and market trends to inform strategic decisions and adapt sales approaches
- Cultivated customer relationships to identify farm and recreational needs, enhancing service alignment
- Provided expert product knowledge to assist customers in making informed purchases
Loan Insurance Specialist
Bank OZK
Ozark, Arkansas
02.2026 - 08.2026
- Processed insurance claims using internal management software, ensuring timely and accurate resolution
- Reviewed policy documents for accuracy and compliance with company standards
- Communicated with clients to gather essential information, facilitating smooth claims processing
- Participated in training programs to enhance knowledge in underwriting, sales, and product development
Field Sales Support Analyst
ArcBest
Fort Smith, Arkansas
09.2022 - 01.2026
- Coordinated communications between sales teams and clients to enhance process efficiency
- Managed sales contract documentation, ensuring compliance with company standards to facilitate smooth operations
- Analyzed customer inquiries, providing tailored solutions to improve customer satisfaction.
Customer Service Representative
ABF Freight System
Houston, Texas
11.2021 - 09.2022
- Delivered high-quality customer service
- Documented and routed business correspondence to ensure timely information flow
- Assisted with daily office tasks to enhance organizational efficiency
- Created, updated, and maintained detailed documents and spreadsheets to support operational needs
Sales Representative
Smart City Locating
San Antonio, Texas
07.2020 - 11.2021
- Created sales and revenue-generating opportunities by exploring untapped markets
- Managed sales pipeline by actively following up with prospects and hot leads
- Fostered relationships with customers to expand customer base and enhance client retention
- Identified customer needs to deliver tailored product solutions that addressed specific challenges
- Advised prospective clients on current market activities and optimal buying or selling choices
Education
Master of Arts - Spanish
University of Texas San Antonio
San Antonio, TX05-2024
Bachelor of Arts - Spanish
University of Arkansas Fort Smith
Fort Smith, AR12-2018
Skills
- Sales strategy
- Market analysis
- Sales forecasting
- Product knowledge
- Customer relationship management
- Client communication
- Claims processing
Languages
Spanish
Professional
Accomplishments
- Agent with Highest Revenue 2020
- Awarded MVP of Sales 2020
- Elected as Growth Council Member
- Recognized as Employee of the Year 2020
Timeline
Strategic Sourcing and Sales Specialist
24/7 Farm and Recreation
08.2026 - Current
Loan Insurance Specialist
Bank OZK
02.2026 - 08.2026
Field Sales Support Analyst
ArcBest
09.2022 - 01.2026
Customer Service Representative
ABF Freight System
11.2021 - 09.2022
Sales Representative
Smart City Locating
07.2020 - 11.2021
Master of Arts - Spanish
University of Texas San Antonio
Bachelor of Arts - Spanish
University of Arkansas Fort Smith