Jordan Rosemeyer
Waterloo
Summary
Experienced salon assistant dedicated to exceptional client service and maintaining a clean, organized workspace. Proficient in hair care techniques, product knowledge, and supporting stylists to elevate client experiences. Recognized for strong collaboration skills, adaptability, and consistent performance in fast-paced environments. Committed to contributing to team success and ensuring client satisfaction.
Overview
4
4
years of professional experience
Work History
Hair Salon Assistant
Killer Mane Salon
10.2024 - Current
- Prepared clients for hair cuts and styles .
- Assisted stylists with color mixing and application, ensuring accurate results and satisfied clients.
- Managed appointment scheduling and confirmed bookings, resulting in efficient salon operations and minimal wait times for clients.
- Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
- Supported stylists during haircuts by providing necessary tools and equipment, aiding in the timely completion of appointments.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Wait Staff Member
Wilsons Bar & Grill
09.2021 - Current
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Accurately managed cash and card transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
- Cultivated warm relationships with regular customers.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Tanning Consultant
Sun Tan City
12.2023 - 10.2024
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Educated clients on health and safety of tanning facilities and procedures.
- Increased salon revenue through upselling tanning packages and retail products to clients.
- Fostered a welcoming atmosphere within the salon that encouraged repeat business from satisfied customers.
- Informed and demonstrated how to use tanning equipment to new clients.
- Improved customer satisfaction by providing personalized consultations and recommending appropriate tanning products.
- Participated in ongoing training sessions on product knowledge, sales techniques, and customer service best practices.
- Maintained accurate client records to ensure seamless communication between staff regarding customer preferences and needs.
Education
High School Diploma -
Monona Grove High School
Monona WI05-2024
Skills
- Excellent customer service
- Cleanliness and sanitation
- Appointment scheduling
- Building client relationships
- Sales and upselling
- Clear communication
- Payment processing
- Adaptable to changing client needs
Timeline
Hair Salon Assistant
Killer Mane Salon
10.2024 - Current
Tanning Consultant
Sun Tan City
12.2023 - 10.2024
Wait Staff Member
Wilsons Bar & Grill
09.2021 - Current
High School Diploma -
Monona Grove High School
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