Jordan Rumely
Charlotte,NC
Summary
Workforce transformation professional adept at change management and strategic communications. Successfully led technical competency modeling for large-scale learning implementations, aligning initiatives with business priorities to drive measurable outcomes. Recognized for precision and sound judgment in fast-paced environments, facilitating sustained organizational readiness.
Overview
3
3
years of professional experience
Work History
Change Management Solution Analyst
Deloitte
Charlotte, NC
07.2024 - Current
- Developed user-focused training and change materials for system transformations, including user manuals, training decks, and feedback surveys to drive adoption and maintain business readiness.
- Tracked KPIs and facilitated lessons learned discussions, presenting progress updates and recommending solutions to address blockers and ensure timely delivery.
- Led technical competency modeling for large-scale learning system implementation, validating role requirements and refining job architecture to enhance workforce readiness for 23,000 personnel.
Graduate Teaching Assistant
University of Central Florida
Orlando, FL
01.2023 - 05.2024
- Co-facilitated UCF Real Class of approximately 1,200 students by supporting class discussions, office hours, and email support to enhance student engagement.
- Conducted online exam review sessions to prepare students for exams, clarify content questions, and reinforce course concepts.
- Collaborated with teaching team to strategize on improving student experience related to course objectives, content, and grading via Webcourses software.
Organizational Development Intern
Universal Destination and Experiences
Orlando, FL
05.2023 - 12.2023
- Spearheaded a data visualization project in PowerPoint to develop presentations that effectively communicated qualitative and quantitative data from TSAT results to company leaders.
- Presented key findings from content analyses to stakeholders, department leaders, and (TAG) Team Member Action Group leaders to inform organizational strategies for change management and enhance organizational culture.
- Increased employee engagement by conducting data analyses in Excel into summary reports that included all aspects of the employee's experience at Universal.
Education
Masters of Science - Industrial and Organizational Psychology
University of Central Florida
Orlando, FL05-2024
Bachelor of Science - Psychology
Colorado State University
Fort Collins, CO05-2020
Skills
- Change management
- Stakeholder engagement
- Data analysis
- KPI tracking
- Organizational strategy
- User training
- Data integration
- Salesforce
- JIRA
- Microsoft Office Suite
- Excel
- Word
- PowerPoint
- Outlook
- Teams
- SharePoint
- MS Forms
- Power BI
- Tableau
- RStudio
- Mentimeter
- Learning Management Systems
- Talent Management Platforms
- Technical writing
Security Clearance
Active Secret Clearance, CI/FS polygraph
Timeline
Change Management Solution Analyst
Deloitte
07.2024 - Current
Organizational Development Intern
Universal Destination and Experiences
05.2023 - 12.2023
Graduate Teaching Assistant
University of Central Florida
01.2023 - 05.2024
Masters of Science - Industrial and Organizational Psychology
University of Central Florida
Bachelor of Science - Psychology
Colorado State University