Jordan Saksa
Cleveland,,OH
Summary
Business and real estate student with strong customer service and sales experience in fast-paced environments. Recognized for effective communication, relationship-building, and problem-solving. Brings a customer-focused mindset and a growing foundation in business management and real estate operations.
Overview
6
6
years of professional experience
Work History
Food and Beverage Cashier
Victory Park Ohio
North Ridgeville, OH
05.2020 - 01.2026
- Delivered high-quality customer service by actively listening to guest needs and providing tailored recommendations.
- Resolved customer complaints efficiently, maintaining a positive brand experience.
- Processed high-volume transactions accurately using POS systems.
- Supported daily operations in a fast-paced environment while maintaining professionalism.
Smoothie Barista
Pulp Juice And Smoothie Bar
Strongsville, OH
12.2022 - 08.2024
- Prepared customized beverages to meet customer preferences and dietary needs.
- Maintained clean, organized workstations to meet health and safety standards.
- Handled cash and card transactions with consistent accuracy.
- Trained and supported new employees on beverage preparation and customer service standards.
- Maintained positive customer interactions during high-volume periods.
Host
Condado Tacos
Strongsville, OH
03.2023 - 07.2023
- Greeted and assisted guests, creating positive first impressions.
- Managed reservation systems to optimize seating flow and reduce wait times.
- Addressed guest concerns professionally to enhance overall satisfaction.
- Maintained composure and efficiency during high-pressure shifts and large-volume events.
Education
Associate of Arts - Business Management
Kent State University ( January 2024-May 2025 )
Kent, Ohio, OHBBA - Real Estate
University of Cincinnati
Cincinnati, OH04-2027
Skills
Customer Service & Client Relations
Conflict Resolution & Complaint Handling
Point-of-Sale (POS) Systems
Cash Handling & Transaction Accuracy
Time Management & Multitasking
Team Collaboration & Training
Professional Communication
Basic Business & Real Estate Principles
Timeline
Host
Condado Tacos
03.2023 - 07.2023
Smoothie Barista
Pulp Juice And Smoothie Bar
12.2022 - 08.2024
Food and Beverage Cashier
Victory Park Ohio
05.2020 - 01.2026
Associate of Arts - Business Management
Kent State University ( January 2024-May 2025 )
BBA - Real Estate
University of Cincinnati