Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Sanchez

McGregor,TX

Summary

Results-focused Cosmetologist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.

Overview

6
6
years of professional experience

Work History

Barista Manager

Mactown Nutrition
01.2023 - Current
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.

Cosmetic Counter Manager

Dillard's
05.2022 - 12.2022
  • Researched and assessed new products to develop effective merchandising and promotion plans.
  • Recruited, trained and supported cosmetic counter team members, emphasizing company policies, product knowledge and departmental goals across staff.
  • Managed difficult or delicate customer interactions with politeness and professionalism, reaching resolutions promptly and according to store policies.
  • Circulated cosmetic department to promptly and politely welcome customers and engage in conversation to assess needs.

Cosmetologist

Myself
01.2022 - 05.2022
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.

Cosmetologist

Pura Vida Spa & Salon
03.2019 - 01.2022
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Answered phone calls and emails to schedule client appointments.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.

Cosmetologist

Beauty Brands Salon & Spa
01.2019 - 03.2019
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.

Receptionist

Stanley Ford - Mcgregor
06.2017 - 03.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.

Education

Cosmetology

McLennan Community College
Waco, TX
12.2018

Skills

  • Food and Beverage Operations
  • Fire Safety Regulations
  • Proper Storage Procedures
  • Policy and Procedure Implementation
  • Outstanding Client Retention
  • Sales and Marketing
  • Client Loyalty Building
  • Selling and Upselling
  • Facials and Skincare Treatments
  • Cash Register Operations
  • Social Skills
  • Manicures and Pedicures

Timeline

Barista Manager

Mactown Nutrition
01.2023 - Current

Cosmetic Counter Manager

Dillard's
05.2022 - 12.2022

Cosmetologist

Myself
01.2022 - 05.2022

Cosmetologist

Pura Vida Spa & Salon
03.2019 - 01.2022

Cosmetologist

Beauty Brands Salon & Spa
01.2019 - 03.2019

Receptionist

Stanley Ford - Mcgregor
06.2017 - 03.2018

Cosmetology

McLennan Community College

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Jordan Sanchez