Jordan Schmid
Waco,TX
Summary
Dynamic and dedicated professional with extensive experience in patient care and customer service, notably at Baylor Scott & White Health. Proven ability to enhance patient experiences through effective communication and meticulous attention to detail. Skilled in medical terminology and adept at managing vital signs, ensuring optimal care and support for patients.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Sales Associate (Seasonal)
Vans
Waco, US
12.2025 - Current
- Assisted guests in finding shoes and ensuring proper fit, improving customer satisfaction and shopping experience.
- Used point of sale system to process transactions, streamlining customer checkout experience.
- Tagged clothing with security sensors for store display, enhancing merchandise security and presentation.
- Assisted in unboxing and organizing incoming stock, ensuring the stock room remained tidy.
Beauty Consultant
Palm Beach Tan
Waco, US
06.2025 - 12.2025
- Assisted customers in selecting products to achieve tanning goals.
- Prepared spray tan booths for guests, ensuring readiness and convenience.
- In this role I am responsible for checking guest in and out, and making sure rooms and tanning beds are clean and ready for each guest.
Hemodialysis Technician
Baylor Scott & White Health
Temple, US
02.2024 - 06.2025
- Managed treatment sessions by weighing patients, assessing medical concerns, and confirming stable vitals to deliver appropriate care.
- Ensured timely treatment start by maintaining patient chair times.
- Updated bay nurse on patient status and recorded information accurately in electronic medical record.
PCT (Patient Care Technician)
Baylor Scott & White Health
Waco, US
01.2021 - 12.2023
- Assisted registered nurse in obtaining vital signs, blood sugars, and supporting patients with daily living activities.
- Supported patients in performing essential daily tasks like showering and dressing.
- Supported physical therapy in helping patients regain strength and mobility.
- I was also on the scheduling committee which helped balance the needs of the unit for staff.
- Contributed to rollout of initiative improving communication between RNs and PCTs.
Patient Care Technician
Ascension Providence
Waco, US
02.2019 - 01.2021
- Trained as a Lead PCT, providing support to other care techs on the floor.
- Assisted patients with daily living activities, including bathing, toileting, and dressing, to enhance their comfort and dignity.
- Managed administrative paperwork and organized documents in patient charts, ensuring accurate record-keeping while answering phones.
CNA II/Unit Clerk
Asante Three Rivers Medical Center
Grants Pass, US
02.2017 - 10.2018
- Assisted patients with activities of daily living to enhance comfort and promote independence.
- Monitored and recorded blood sugar levels to assist registered nurse in patient care.
- I also did vital signs, removed IVs and foleys.
- Maintained accurate logs for telemetry monitors, ensuring proper assignment to patients for reliable medical records.
- Supported CNAs by managing patient chart paperwork and ensuring accurate filing for efficient care delivery.
Education
Certficate - Cosmetology
McLennan Community College
Waco, TX05-2026
High school or equivalent -
Midway High School
Hewitt, TX12-2016
Skills
- Customer service excellence
- Hospitality and guest services
- Receptionist skills
- Cleaning and organization
- Scheduling support
- Numeracy and basic math skills
- Food industry and beverage service
- Patient care and interaction
- Dialysis and phlebotomy experience
- Epic EMR systems knowledge
- Infection control training
- Senior care and geriatrics
- Organizational skills
- Interviewing and employee orientation
- Hoyer lift operation
- Medical terminology
Certification
- CPR Certification, 06/01/25 to 06/01/27
- Driver's License, Valid
- Cosmetology Operator License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Sales Associate (Seasonal)
Vans
12.2025 - Current
Beauty Consultant
Palm Beach Tan
06.2025 - 12.2025
Hemodialysis Technician
Baylor Scott & White Health
02.2024 - 06.2025
PCT (Patient Care Technician)
Baylor Scott & White Health
01.2021 - 12.2023
Patient Care Technician
Ascension Providence
02.2019 - 01.2021
CNA II/Unit Clerk
Asante Three Rivers Medical Center
02.2017 - 10.2018
Certficate - Cosmetology
McLennan Community College
High school or equivalent -
Midway High School