Kacey Boyd
Stamps,AR
Summary
Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.
Overview
2023
2023
years of professional experience
1
1
Certification
Work History
Seasonal Sales Associate
Spirit Halloween Store
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Collaborated with team members to achieve monthly sales targets.
- Managed efficient cash register operations.
Team Member
WhatsBurger Drive In
Magnolia, AR
03.2022 - 06.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Replenished serving stations with fresh food and cleaned up spills.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Completed milkshakes and ice cream desserts for customers.
- Brewed coffee and tea and changed out drink station syrups.
Cashier
Walmart
Texarkana, AR
04.2017 - 04.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Server
Cracker Barrell Old Country Store
Texarkana, TX
02.2016 - 05.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Direct Support Professional
Touch Of Grace ADHC
Natchitoches, LA
04.2015 - 07.2015
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Transported clients to medical and dental appointments to provide support.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Monitored and reported changes in clients' health and well-being, enabling timely interventions.
Education
EMT
Community College of Hope
Hope, ARHigh School Diploma - General
Lafayette County High School
Stamps, AR05.2008
Skills
- First aid and safety
- Client support
- Compassionate caregiving
- Medication administration
- Client documentation
- Housekeeping tasks
- Direct patient care
- Transportation
- Patient care
- Customer service
- Customer assistance
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Customer relations
- Cash register operation
- POS system operations
- ID verification
Certification
Infant,Child and Adult CPR, First Aid and AED
Timeline
Team Member
WhatsBurger Drive In
03.2022 - 06.2022
Cashier
Walmart
04.2017 - 04.2017
Server
Cracker Barrell Old Country Store
02.2016 - 05.2016
Direct Support Professional
Touch Of Grace ADHC
04.2015 - 07.2015
Seasonal Sales Associate
Spirit Halloween Store
EMT
Community College of Hope
High School Diploma - General
Lafayette County High School