Summary
Overview
Work History
Education
Skills
Certification
Timeline
Platform Credentials
Generic
Jordan Seyb

Jordan Seyb

New Braunfels

Summary

Sales and operations leader with 10+ years of experience in account management, sales process optimization, and IT solutions. Skilled in driving post-sales adoption, cross-selling consulting services, and building long-term client partnerships. Recognized for streamlining workflows, enhancing CRM performance, and leveraging AI and automation to improve efficiency and decision-making. Proven ability to lead cross-functional teams, manage multimillion-dollar pipelines, and deliver measurable business growth.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Field Adjuster

Alacrity Solutions
12.2024 - Current
  • Daily Claims

Field Adjuster

Apex Claim Management
11.2024 - Current
  • Residential and Commercial Claims
  • Daily and Cat Claims
  • Cat - Beryl

Field Adjuster

Olympia Claim Services
07.2024 - Current
  • Managed residential and commercial insurance claims by assessing damages, negotiating settlements, and ensuring accurate documentation with responsive customer service.
  • Residential and Commercial Claims
  • Daily and Cat Claims
  • Cat - Beryl and Milton


Owner/Operator

Luv Restoration LLC
03.2024 - Current
  • Directed water mitigation and restoration projects, ensuring rapid response and efficient recovery for residential and commercial clients.
  • Built strong relationships with insurers, contractors, and property owners to streamline claims and drive business growth.
  • Applied IICRC standards and advanced drying methods to minimize damage, reduce loss, and ensure regulatory compliance.

Sales Operations Manager North America

Schindler Elevator Corp.
12.2021 - 11.2023
  • Optimized and developed sales tools, SOPs and training modules, that resulted in boosting sales productivity and improving CRM usage by 36%.
  • Reduced new hire ramp-up time by 28% through the implementation of streamlined onboarding and training programs.
  • Executed strategic sales initiatives and introduced innovative products to enhance customer engagement and elevate market recognition.

New Construction Senior Sales Representative

Schindler Elevator Corp.
06.2020 - 12.2021
  • Spearheaded strategic sales initiatives across high-profile correctional and municipal projects, including a $5.2M James A. Musick Jail Facility contract.
  • Focused on driving adoption of innovative product lines while managing commodity sales exceeding $17M.
  • Collaborated closely with architects and contractors to ensure specifications aligned with evolving client and compliance needs.

New Construction Sales Representative III

TK Elevator
12.2017 - 05.2020
  • Directed large-scale urban development sales efforts, securing landmark projects such as West Edge ($6.5M) and 8th & Figueroa ($5M).
  • Consistently delivered revenue growth, generating $42M in commodity sales, and expanded market share in highly competitive Los Angeles markets.
  • Positioned as a trusted advisor to developers, architects and contractors, leveraging deep product expertise and consultative selling techniques to influence design and construction decisions.

Field Adjuster

Falcon Adjusting Services
03.2015 - 01.2019
  • Managed residential and commercial insurance claims by assessing damages, negotiating settlements, and ensuring accurate documentation with responsive customer service.
  • Residential and Commercial Claims
  • Daily and Cat Claims
  • Cat - Harvey 2017
  • (Part-Time)

New Construction Senior Sales Executive

KONE
02.2013 - 12.2017
  • Cultivated new construction opportunities within commercial and corporate campuses, closing major deals such as Charles Schwab Campus ($3.5M) and Gaylord Texan Expansion ($3.2M).
  • Surpassed $36M in commodity sales while managing diverse portfolios across two major metropolitan markets.
  • Built long-term relationships with architects, contractors and consultants, strengthening KONE’s competitive positioning and increasing repeat business.

Education

B.A. -

University of Houston
Houston, TX
12.2006

Skills

    Sales management

  • Solution & Consulting Services Sales
  • Cross-Selling & Upselling Strategies
  • Contract Negotiation & Pipeline Growth
  • C-Suite & Stakeholder Engagement

    • Product management and operations

  • Product Vision & Roadmapping
  • SaaS & Enterprise Technology Solutions
  • Workflow Design & Process Automation
  • CRM Optimization (Salesforce, Gainsight, HubSpot)
  • Training Program Development & Enablement
  • Cross-Functional Team Leadership (Engineering, Services, Support)

    • Technology & Platforms

  • ServiceNow (Knowledge Management & Admin)
  • Xactimate, Symbility, Claims Connect
  • Salesforce CRM & Advanced Reporting
  • Microsoft 365 Suite (Excel, PowerPoint, Teams)
  • AI & Automation Tools (Forecasting, Autonomous Agents)

    • Customer Success & Support

  • Customer Success Strategy & Post-Sales Adoption
  • Knowledge Base Development & Documentation
  • User Training & Self-Service Enablement
  • Issue Resolution & Compliance Management
  • Continuous Improvement & Feedback Integration

    • Leadership & Business

  • Strategic Planning & Execution
  • Team Training & Development
  • Vendor & Partner Relationship Management

Certification

  • Adjuster Home State License: Texas: #3183938
  • Additional States License: FL, MS, LA
  • Certifications: IICRC, TWIA, NFIP

Timeline

Field Adjuster

Alacrity Solutions
12.2024 - Current

Field Adjuster

Apex Claim Management
11.2024 - Current

Field Adjuster

Olympia Claim Services
07.2024 - Current

Owner/Operator

Luv Restoration LLC
03.2024 - Current

Sales Operations Manager North America

Schindler Elevator Corp.
12.2021 - 11.2023

New Construction Senior Sales Representative

Schindler Elevator Corp.
06.2020 - 12.2021

New Construction Sales Representative III

TK Elevator
12.2017 - 05.2020

Field Adjuster

Falcon Adjusting Services
03.2015 - 01.2019

New Construction Senior Sales Executive

KONE
02.2013 - 12.2017

B.A. -

University of Houston

Platform Credentials

  • XacNetAddress: JSEYB81@JORDANSEYB
  • Symbility ID#: 381-950-640
  • NPN#: 18714556

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