JORDAN SHAFER
Tampa,,FL
Summary
Hardworking and dedicated Public Health college student currently attending University of South Florida, bringing forth a motivated attitude and a variety of powerful skills determined to make a change in healthcare. Skilled at completing patient and office-based tasks by applying past experience knowledge and organizational abilities. Known for compassionate and inquisitive demeanor with detail-oriented work ethic.
Overview
3
3
years of professional experience
Work History
Medical Receptionist/Back Office
Ultimate Image Cosmetic Medical Center
Clearwater , Florida
2023.12 - 2024.06
- Assisted with filing of medical records and documents, maintaining accurate patient charts.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Lead Receptionist
The Wax Strip
Jacksonville , FL
2023.06 - 2023.08
- Accounted for all funds with diligent and detail-oriented approach, tracking cash, credit and check payments
- Delivered exceptional service and support to every guest, handling routine needs and resolving individual concerns
- Directed numerous calls per day to appropriate recipients using multi-line system
- Greeted incoming guests and directed individuals to appropriate personnel.
Camp Counselor
Beaches Gymnastics
Jacksonville , FL
2022.06 - 2022.08
- Fostered positive learning environment, demonstrated positive behaviors and modeled teamwork
- Minimized accidents by supervising recreational activities
- Exposed campers to new activities and sports at age-appropriate paces
- Responded swiftly to emergency situations, assessed injuries and administered first aid.
Crew Member
Crumbl Cookies
Jacksonville , FL
2021.07 - 2022.03
- Personalized guest experiences, going extra mile to satisfy customer needs
- Cross-trained in multiple positions to assist during busy periods
- Delivered timely service and performed sanitation tasks
- Prepared foods to menu standards, safety policies and company procedures.
Education
Bachelor of Science in Public Health -
University of South Florida
Tampa, FL2025-12
Associate of Science -
Florida State University
12.2022
GED -
Providence School
05.2021
Honors and Awards
- University of South Florida Dean's List
Fall Sem. 08/23, Spring Sem. 01/24
- Florida State University Dean's List
Spring Sem. 01/22, Fall Sem. 08/22
- Alumnus of Alpha Delta Pi Sorority
08/22 to 05/24
Skills and Certifications
- Certification: CNA Certified (ongoing), CPR Certified
- Skills: Leadership and Teamwork, Adaptable, Motivated, Fast Learner, Communication, Ability to Multitask, HIPAA Compliance
Timeline
Medical Receptionist/Back Office
Ultimate Image Cosmetic Medical Center
2023.12 - 2024.06
Lead Receptionist
The Wax Strip
2023.06 - 2023.08
Camp Counselor
Beaches Gymnastics
2022.06 - 2022.08
Crew Member
Crumbl Cookies
2021.07 - 2022.03
Bachelor of Science in Public Health -
University of South Florida
Associate of Science -
Florida State University
GED -
Providence School
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