Jordan Shaw
Summary
Dynamic Satellite Constellation Operations Lead at the United States Space Force, adept at enhancing operational efficiency and workforce management. Proven track record in project management and quality assurance, driving team productivity through effective training and data-driven decision-making. Recognized for optimizing processes and fostering collaboration across cross-functional teams.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Satellite Constellation Operations Lead
United States Space Force
07.2024 - Current
- Conducted regular performance assessments, providing constructive feedback and identifying areas for growth and development among team members.
- Collaborated with cross-functional teams to achieve company-wide objectives and drive operational excellence.
- Enhanced team productivity by providing ongoing training and development opportunities.
- Oversaw problem resolution to address barriers to operational efficiency.
- Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.
- Managed daily operations, ensuring timely delivery of high-quality products and services to clients.
- Ensured strict compliance with industry regulations, maintaining up-to-date knowledge of relevant guidelines and best practices.
- Managed and allocated staff and material resources to meet operational goals.
Satellite Constellation Program Manager
United States Space Force
09.2023 - 07.2024
- Leveraged project management processes and tools to define and execute projects while deriving 22% more accurate schedule estimates.
- Identified program obstacles and communicated possible impacts to team, prevented 9 month delay to $240M program
- Developed and maintained logistics workflows, procedures and reports resulting in 9% less variation in production rates
- Delivered high-quality results by setting performance metrics and monitoring progress against targets resulting in 24% more accurate budget requests
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Leveraged technology tools for enhanced project tracking, reporting, and information sharing among team members.
- Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
Program Integration Lead
United States Space Force
06.2022 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Systems Test Engineer - Signal Simulation
CACI International
05.2021 - 05.2022
- Created comprehensive test plans, test scripts, and use cases to support testing objectives.
- Increased product reliability, conducting rigorous stress testing on new features before release.
- Optimized regression testing efforts through continuous improvement of test cases and methodologies.
- Collaborated with development teams to identify, reproduce, and resolve software issues promptly.
- Contributed to cross-functional teams, ensuring timely delivery of high-quality products.
- Participated in agile development practices to accelerate product iterations and improve overall quality assurance measures.
Education
Bachelor of Science - Mechanical Engineering
University of Massachusetts Lowell
Lowell, MA05-2021
Skills
- Operational efficiency
- Workforce management
- Asset management
- Scheduling coordination
- People management proficiency
- Operational planning
- Risk management
- Root-cause analysis
- Cost control
- Quality assurance
- Project management
- KPI tracking
Accomplishments
- Supervised team of 70 staff members.
- Collaborated with team of 24 in the development of GPS Next Generation Operational Control Critical Infulstructure Software.
Certification
- Yellow Belt Six Sigma Training - Summer 2021
Timeline
Satellite Constellation Operations Lead
United States Space Force
07.2024 - Current
Satellite Constellation Program Manager
United States Space Force
09.2023 - 07.2024
Program Integration Lead
United States Space Force
06.2022 - 09.2023
Systems Test Engineer - Signal Simulation
CACI International
05.2021 - 05.2022
Bachelor of Science - Mechanical Engineering
University of Massachusetts Lowell
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