Jordan Smalls
Converse
Summary
Field Engineer with a proven track record in service request management and technical reporting, excelling in fast-paced environments. Expertise in identifying project changes ensures compliance and fosters enhanced communication within teams. A history of delivering effective solutions to complex challenges drives project success and contributes to overall operational efficiency. Committed to leveraging technical skills and strategic problem-solving to support organizational goals and improve service delivery.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Field Engineer
University Health System
06.2024 - 08.2025
- Interacted with the site engineering team and hospital staff to coordinate work that complied with project goals.
- Identified key changes to projects that could affect cost, completion date, and customer relationship.
- Conducted on-site inspections to ensure compliance with safety standards and regulations.
- Observed construction methods, installations, inspections, and testing processes to maintain consistent progress on project completion.
- Prepared documentation that would be used in proposal requests.
- Identified major issues that could arise, and provided solutions for these problems.
Education
High School Diploma -
Judson High School
Converse, TX05-2025
Associate of Applied Science - Information Technology And Security Academy
San Antonio College
San Antonio, TX05-2025
Skills
- Service request management
- Technical reporting and documentation
- Procedural documentation
- Hardware repair
- Team communication
- Network configuration
- On-site inspections
- Testing processes
- Issue identification
Certification
- Level 1 Certification of Completion in Information Technology Training - 2 Years
- Testout Certification PC Pro Training - 1 Years
- Testout Certification Network Pro Training - 1 Years
- Testout Certification Security Pro Training - 2 Years
Timeline
Field Engineer
University Health System
06.2024 - 08.2025
High School Diploma -
Judson High School
Associate of Applied Science - Information Technology And Security Academy
San Antonio College