Jordan Smith
Lakeview,AL
Summary
Dynamic banking professional with expertise in branch operations and cash handling from West Alabama Bank. Proven track record in enhancing operational efficiency and training staff. Skilled in balancing cash drawers and ensuring compliance with security procedures, while fostering strong customer relationships through effective communication and problem-solving.
Overview
8
8
years of professional experience
Work History
Head Teller
West Alabama Bank
06.2021 - Current
- Balanced cash drawers consistently at end-of-day without discrepancies, ensuring accuracy in all transactions processed throughout the day.
- Oversaw currency shipments and deposits while adhering to strict safety guidelines.
- Replenished ATM funds in empty canisters prior to validation process.
- Managed high-volume cash transactions daily, maintaining accuracy and efficiency under pressure.
- Assisted customers with account inquiries, resolving issues promptly to ensure satisfaction.
- Answered inquiries regarding checking and savings accounts and other related products.
- Developed strong rapport with customers by actively listening, addressing concerns promptly, and providing tailored solutions.
- Provided support during audits, gathering necessary documentation and demonstrating compliance with internal controls.
- Created teller schedule to keep weekly and weekend shifts properly staffed.
- Mentored junior tellers, fostering professional development and growth within the team.
- Trained new hires on customer service policies and procedures.
- Opening new accounts
- Ability to close personal and car loans
Day Care Teacher
Tannehill Child Developement
03.2019 - 06.2021
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
Day Care Teacher
Lighthouse Child Development Center
08.2017 - 03.2019
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
Education
Education
Shelton State Community College
Tuscaloosa, ALSkills
- Branch operations
- Organization and planning
- Operational efficiency
- Security procedures
- Staff training and development
- Cash handling expertise
- Deposit processing
- Cash drawer balancing
- Teller support
- Account maintenance
Timeline
Head Teller
West Alabama Bank
06.2021 - Current
Day Care Teacher
Tannehill Child Developement
03.2019 - 06.2021
Day Care Teacher
Lighthouse Child Development Center
08.2017 - 03.2019
Education
Shelton State Community College
Similar Profiles
Mary BoxMary Box
Administrative Support Assistant III at Alabama Department Of Human ResourcesAdministrative Support Assistant III at Alabama Department Of Human Resources
Samaria GarrettSamaria Garrett
Support Coordinator at Ability Alliance Of West AlabamaSupport Coordinator at Ability Alliance Of West Alabama
Lesha MarchandLesha Marchand
Online Admissions Assistant at The University of West AlabamaOnline Admissions Assistant at The University of West Alabama
GINGER LEVANGINGER LEVAN
Implementation Specialist at NexbillpayImplementation Specialist at Nexbillpay
Loni Ann FaraoneLoni Ann Faraone
Director of Business Administration at NectarDirector of Business Administration at Nectar