Jordan Smith
New York,NY
Summary
Experienced in luxury sales and styling, with a proven track record of exceeding sales goals and cultivating loyal clientele. Skilled in leadership, mentoring, and team collaboration, with a strong ability to drive product sell-through and enhance the customer experience. Ready to leverage expertise in luxury styling and merchandising as a Luxury Sales Consultant to support and grow the new team.
Overview
8
8
years of professional experience
Work History
Luxury Sales Consultant & Stylist
Polo Ralph Lauren Flagship
New York, NY
06.2022 - Current
- Cultivated and retained a loyal clientele through personalized styling and hightouch service.
- Consistently exceeded monthly sales goals through upselling and strategic planning.
- Styled high-profile clients for events, campaigns, and seasonal wardrobes.
- Trained and mentored new associates in luxury selling and visual merchandising.
Customer Service Lead
FedEx Office
Brooklyn, NY
07.2019 - 06.2022
- Managed daily operations including shipping, printing, packing, and package tracking in a high-volume retail environment.
- Delivered exceptional service by resolving customer issues efficiently and professionally.
- Opened and closed the store, handled cash reconciliation, and oversaw team operations as a trusted key holder .
Sales Associate
Sprint
Norfolk, VA
08.2017 - 09.2018
- Sold mobile devices, plans, and accessories while delivering exceptional customer experiences.
- Upsold new services and opened new lines to increase monthly sales.
- Key holder responsible for store open/close procedures.
Education
High School Diploma - undefined
Granby High School
06.2014
Timeline
Luxury Sales Consultant & Stylist
Polo Ralph Lauren Flagship
06.2022 - Current
Customer Service Lead
FedEx Office
07.2019 - 06.2022
Sales Associate
Sprint
08.2017 - 09.2018
High School Diploma - undefined
Granby High School