NICOLE LARSON
Sterling Heights,MI
Summary
Dedicated to providing excellent customer service and maintaining a professional demeanor, I have a proven track record of attracting and retaining clientele through direct marketing channels. I am an effective communicator, maintain strong client relationships. I thrive in collaborative team environments to achieve sales goals and drive growth. Through strategic sales plans, I successfully expand the customer base and ensure a strong presence while fostering customer loyalty. Results-focused approach is complemented by proactive attention to individual customer needs, maximizing satisfaction and retention. I possess excellent problem-solving abilities and attention to detail, effectively handling inquiries and resolving concerns. Additionally, with exceptional multitasking and time management skills enable myslef to consistently meet performance targets. As a passionate sales woman and creative stylist, I have a distinguished history of customer satisfaction and success. I believe I am capable off selling anything I love! Furthermore, being committed to growing and adapting is very important.
Overview
12
12
years of professional experience
Work History
Luxury Sales Stylist
Saks Fifth Avenue
11.2018 - Current
- Million dollar luxury stylist selling $1.6 million in sales from February 2022-2023
- Projected to reach $2.5 Million by 2025
- Chanel Makeup Makeup Artist and Brand Ambassador
- Contributed to event marketing, sales and brand promotion through texting and the use of social media to grow my business
- Traveling with clientele to different states for a high end shopping experience giving an exclusive styling oppertunity.
- Educated customers on products to maximize benefits.
- Working closely, informing clients of promotions to maintain sales, customer loyalty and an increase of productivity and volume
- Burberry Brand Ambassador collaborating with vendor and staff to promote the increase in sales
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Managing my appointment book, creating look books and delivering exceptional customer service by leveraging extensive knowledge of products and services creating welcoming, positive experiences.
Company Owner
Trebouche Vintage
02.2018 - Current
- Oversaw daily business operations and financial decisions to drive profitability and growth
- Developed long-term relationships with key clients and vendors
- Managed purchasing, sales, marketing and customer account operations efficiently
- Resolved customer service issues with timely and professional resolutions
- Developed comprehensive marketing strategies to increase brand awareness and grow the customer base.
- Maximized profits by negotiating favorable contracts with suppliers, securing competitive pricing on materials and services.
- Managed daily operations efficiently while maintaining high-quality standards in all aspects of the business.
- Improved financial stability by closely monitoring expenses, identifying cost-saving opportunities, and implementing budget controls.
- Optimized resource allocation to ensure projects were completed within deadlines and budgets constraints.
- Built loyal account base and long-term business relationships with clients.
Hair Stylist
Luminaries Salon & Spa
06.2016 - 11.2018
- Monitored current trends to understand fashions and better serve customer needs
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
- Engaged with customers to build rapport and loyalty.
Wholesale Representative
InkAddict Apparel
12.2015 - 06.2017
- Established sales territories, quotas, and goals for the sales team
- Networked at events and by phone to expand business profits and revenues
- Increased sales revenue by establishing and maintaining strong relationships with key accounts.
- Enhanced client satisfaction by providing tailored product presentations and addressing customer inquiries promptly.
- Collaborated with sales team to develop targeted strategies for new market penetration.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
- Serviced existing accounts on regular basis to maximize revenue
- Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
Sales Associate
Nordstrom
05.2012 - 12.2015
- Future Nordstrom Leader Training
- Ability to excel in competitive environment
- Contacting clients to maintain and establish strong relationship
- Motivating team to reach desired results
- Closing in on over $400,000 in sales
- Presented professional image consistent with company's brand values.
Education
License - Resident Producer
Department of Insurance And Financial Services
03.2023
Paul Mitchell The School of Michigan
08.2017
Skills
- Consultative Sales Approach
- Negotiating Skills
- Strategic Sales
- Persistence
- Sales Promotion
- Product Knowledge
- Sales Management
- Consumer Marketing
- Vendor Relations
- Sales Strategies Implementation
- Account Retention
Timeline
Luxury Sales Stylist
Saks Fifth Avenue
11.2018 - Current
Company Owner
Trebouche Vintage
02.2018 - Current
Hair Stylist
Luminaries Salon & Spa
06.2016 - 11.2018
Wholesale Representative
InkAddict Apparel
12.2015 - 06.2017
Sales Associate
Nordstrom
05.2012 - 12.2015
License - Resident Producer
Department of Insurance And Financial Services
Paul Mitchell The School of Michigan
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