NICOLE LARSON
Sterling Heights,MI
Summary
Dedicated to providing excellent customer service and maintaining a professional demeanor, I have a proven track record of attracting and retaining clientele through direct marketing channels. I am an effective communicator, maintain strong client relationships. I thrive in collaborative team environments to achieve sales goals and drive growth. Through strategic sales plans, I successfully expand the customer base and ensure a strong presence while fostering customer loyalty. Results-focused approach is complemented by proactive attention to individual customer needs, maximizing satisfaction and retention. I possess excellent problem-solving abilities and attention to detail, effectively handling inquiries and resolving concerns. Additionally, with exceptional multitasking and time management skills enable myslef to consistently meet performance targets. As a passionate sales woman and creative stylist, I have a distinguished history of customer satisfaction and success. I believe I am capable off selling anything I love! Furthermore, being committed to growing and adapting is very important.
Overview
12
12
years of professional experience
Work History
Luxury Sales Stylist
Saks Fifth Avenue
Troy, MI
11.2018 - Current
- Million dollar luxury stylist selling $1.6 million in sales from February 2022-2023
- Projected to reach $2.5 Million by 2025
- Chanel Makeup Makeup Artist and Brand Ambassador
- Contributed to event marketing, sales and brand promotion through texting and the use of social media to grow my business
- Traveling with clientele to different states for a high end shopping experience giving an exclusive styling oppertunity.
- Educated customers on products to maximize benefits.
- Working closely, informing clients of promotions to maintain sales, customer loyalty and an increase of productivity and volume
- Burberry Brand Ambassador collaborating with vendor and staff to promote the increase in sales
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Managing my appointment book, creating look books and delivering exceptional customer service by leveraging extensive knowledge of products and services creating welcoming, positive experiences.
Company Owner
Trebouche Vintage
Sterling Heights, MI
02.2018 - Current
- Oversaw daily business operations and financial decisions to drive profitability and growth
- Developed long-term relationships with key clients and vendors
- Managed purchasing, sales, marketing and customer account operations efficiently
- Resolved customer service issues with timely and professional resolutions
- Developed comprehensive marketing strategies to increase brand awareness and grow the customer base.
- Maximized profits by negotiating favorable contracts with suppliers, securing competitive pricing on materials and services.
- Managed daily operations efficiently while maintaining high-quality standards in all aspects of the business.
- Improved financial stability by closely monitoring expenses, identifying cost-saving opportunities, and implementing budget controls.
- Optimized resource allocation to ensure projects were completed within deadlines and budgets constraints.
- Built loyal account base and long-term business relationships with clients.
Hair Stylist
Luminaries Salon & Spa
Rochester, MI
06.2016 - 11.2018
- Monitored current trends to understand fashions and better serve customer needs
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
- Engaged with customers to build rapport and loyalty.
Wholesale Representative
InkAddict Apparel
Ferndale, MI
12.2015 - 06.2017
- Established sales territories, quotas, and goals for the sales team
- Networked at events and by phone to expand business profits and revenues
- Increased sales revenue by establishing and maintaining strong relationships with key accounts.
- Enhanced client satisfaction by providing tailored product presentations and addressing customer inquiries promptly.
- Collaborated with sales team to develop targeted strategies for new market penetration.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
- Serviced existing accounts on regular basis to maximize revenue
- Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
Sales Associate
Nordstrom
Troy, MI
05.2012 - 12.2015
- Future Nordstrom Leader Training
- Ability to excel in competitive environment
- Contacting clients to maintain and establish strong relationship
- Motivating team to reach desired results
- Closing in on over $400,000 in sales
- Presented professional image consistent with company's brand values.
Education
License - Resident Producer
Department of Insurance And Financial Services
03.2023
Paul Mitchell The School of Michigan
08.2017
Skills
- Consultative Sales Approach
- Negotiating Skills
- Strategic Sales
- Persistence
- Sales Promotion
- Product Knowledge
- Sales Management
- Consumer Marketing
- Vendor Relations
- Sales Strategies Implementation
- Account Retention
Timeline
Luxury Sales Stylist
Saks Fifth Avenue
11.2018 - Current
Company Owner
Trebouche Vintage
02.2018 - Current
Hair Stylist
Luminaries Salon & Spa
06.2016 - 11.2018
Wholesale Representative
InkAddict Apparel
12.2015 - 06.2017
Sales Associate
Nordstrom
05.2012 - 12.2015
License - Resident Producer
Department of Insurance And Financial Services
Paul Mitchell The School of Michigan