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Associate Principal Engineer

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Detail-oriented problem solver with a background in systems maintenance, logistics, and quality assurance, transitioning into UX design through applied project work. Experienced in analyzing workflows, identifying inefficiencies, and translating complex processes into clear, user-focused solutions. Currently building UX case studies through the Tripleten UX Design Program with a strong emphasis on usability, research, and visual clarity.

Operations-focused professional with leadership experience as a General Manager in hospitality and retail, complemented by hands-on work. Highly adaptable, safety-conscious, and effective in fast-paced, high-responsibility environments. Brings strong problem-solving skills, accountability, and a work ethic grounded in both management and labor-intensive roles.

Dynamic and results-driven professional with extensive experience in customer service and retail sales at O'Reilly Auto Parts. Proven ability to enhance customer satisfaction through product knowledge and effective teamwork. Recognized for consistently meeting sales goals and training new employees, demonstrating reliability and strong problem-solving skills in fast-paced environments.
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.

Developed practical skills in hands-on, labor-focused environment, actively contributing to project completion and team goals. Demonstrates strong problem-solving abilities and effective communication, adaptable to various work settings.

Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Driven and resourceful administrative professional with 3+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Dynamic, and driven sales professional with a proven track record of nearly a decade of success at Sweetwater Sound. Excelling in relationship building and technical know-how. Achieved consistent sales growth of up to 20% year over year, by delivering tailored solutions and enhancing customer satisfaction. Strong communicator and mentor, leveraging advanced product knowledge to drive success and foster team collaboration.

Dynamic customer care professional with extensive experience in international transportation, excelling in escalation management and customer service excellence. Proven track record in coordinating international relocations and enhancing client satisfaction. Skilled in problem resolution and documentation, ensuring seamless transitions and compliance. Adept at multitasking and organization, driving successful outcomes in fast-paced environments.

Information Technology Support Specialist with hands-on MSP experience providing Tier 1–2 end-user support, user onboarding, and hardware deployment. Proficient in Windows, macOS, and Microsoft 365 troubleshooting, with a strong focus on clear communication, documentation, and service-oriented support across diverse environments.

Professional with expertise in strategic planning, advertising, and digital marketing. Demonstrated proficiency in negotiation, market research, and social media management, leveraging SEO, CRM, and analytics to drive business growth. Strong skills in Microsoft Office enhance operational efficiency. Focused on delivering effective marketing solutions that contribute to organizational success.

 Dynamic Sales Representative with proven success at Mosquito Joe, achieving a 7% conversion rate through effective lead prospecting and sales demonstrations. Skilled in client account management and CRM proficiency, I excel in developing sales strategies that drive results and enhance customer satisfaction. Committed to learning and working with team members to exceed customer expectations at every opportunity. 

Jordan Sprague

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Sales Representative

Gym Attendent

Pool Lifeguard

Education

Auto Mechanic

No Degree - Aviation

High School Diploma -

Skills

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Sales Representative

Gym Attendent

Pool Lifeguard

Auto Mechanic

No Degree - Aviation

High School Diploma -

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