Jordan Stell
Baltimore
Summary
Dedicated Paratransit Bus Operator with extensive experience at Mv Transportation Inc., excelling in route planning and safety compliance. Proven ability to enhance customer service while efficiently managing logbooks and vehicle inspections. Recognized for effectively responding to emergencies and ensuring passenger satisfaction through attentive communication and operational excellence.
Overview
2
2
years of professional experience
Work History
Paratransit Bus Operator
Mv Transportation Inc.
Baltimore
12.2024 - Current
- Monitored passenger behavior to ensure compliance with safety policies.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Checked condition of vehicle's tires, brakes or safety equipment to verify working order.
- Maintained an organized logbook recording all trips taken throughout the day.
- Communicated frequently with dispatchers regarding locations, routes and traffic conditions.
- Inspected tickets for accuracy prior to departure from each stop.
- Utilized lifts and ramps to help handicapped passengers board shuttles.
- Notified dispatchers or company mechanics of vehicle problems.
- Kept shuttle and reception areas clean and organized.
- Complied with traffic regulations to safely operate vehicles.
- Collected fares or vouchers from passengers and made change or issued receipts.
- Received payments from passengers for fares in cash or card form.
- Responded to emergency situations in accordance with company protocols.
- Communicated with dispatchers by radio, telephone or computer to exchange information and receive requests for passenger service.
Paratransit Bus Operator
Transdev
Baltimore
06.2023 - 11.2024
- Monitored passenger behavior to ensure compliance with safety policies.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Checked condition of vehicle's tires, brakes or safety equipment to verify working order.
- Maintained an organized logbook recording all trips taken throughout the day.
- Communicated frequently with dispatchers regarding locations, routes and traffic conditions.
- Inspected tickets for accuracy prior to departure from each stop.
- Utilized lifts and ramps to help handicapped passengers board shuttles.
- Notified dispatchers or company mechanics of vehicle problems.
- Kept shuttle and reception areas clean and organized.
- Complied with traffic regulations to safely operate vehicles.
- Collected fares or vouchers from passengers and made change or issued receipts.
- Received payments from passengers for fares in cash or card form.
- Responded to emergency situations in accordance with company protocols.
- Communicated with dispatchers by radio, telephone or computer to exchange information and receive requests for passenger service.
Education
High School Diploma -
Digital Harbor Highschool
Baltimore, MD06-2012
Some College (No Degree) - Business Management (Focus in Finance)
University of Baltimore
Baltimore County, MDSkills
- Route planning
- Vehicle inspection
- Safety compliance
- Logbook management
- Fare collection
- Customer service
Timeline
Paratransit Bus Operator
Mv Transportation Inc.
12.2024 - Current
Paratransit Bus Operator
Transdev
06.2023 - 11.2024
High School Diploma -
Digital Harbor Highschool
Some College (No Degree) - Business Management (Focus in Finance)
University of Baltimore
Similar Profiles
Juan RENDONJuan RENDON
Lead Tech 3 at Mv Transportation Inc.Lead Tech 3 at Mv Transportation Inc.
Tracy BrennerTracy Brenner
Transit Bus Operator/Access Driver at Mv Transportation Inc.Transit Bus Operator/Access Driver at Mv Transportation Inc.
Phillip McGheePhillip McGhee
Operations Manager at Mv Transportation Inc.Operations Manager at Mv Transportation Inc.