Lawrence Figg
Mesa,AZ
Summary
Professional Delivery/Paratransit driver skilled in navigating city streets in inclement weather while keeping passengers safe throughout journey. Proficient in maintaining shuttle vehicle cleanliness, completing paperwork and maintaining accurate records. Understands and follows DOT regulations and traffic laws.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Paratransit Bus Operator
MTM Transportation
10.2023 - Current
- Followed company policies and procedures and maintained compliance with standards.
- Operated with safety and skill to avoid accidents and delays.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Followed predetermined routes to consistently meet targets and maintain schedules.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Provided information about routes, destinations and timelines to inform passengers.
- Accepted and processed fares.
- Maintained clean and neat shuttle for passenger comfort.
- Transported customers to and from Location.
- Successfully operated shuttle buses, vans and cars to transport passengers to various locations.
- Assisted passengers with luggage and other items, loading and unloading with care.
- Delivered passengers to destinations safely and on time.
- Followed applicable traffic regulations and traffic laws.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Responded with ease to sudden changes in routes and schedules.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Remained calm and poised in emergent situations.
- Developed deep knowledge of local routes and area destinations.
- Adhered to tight schedule and met departure and arrival deadlines.
Paratransit Bus Operator
Big Star/Transdev/Orion
01.2023 - 10.2023
- Followed company policies and procedures and maintained compliance with standards.
- Operated with safety and skill to avoid accidents and delays.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
Delivery Driver
AWH Logistics
04.2019 - 08.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expedited deliveries to meet customer deadlines and requirements.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Successfully avoided time delivery delays by carefully planning best routes.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Fostered positive working relationships with regular customers.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Documented mileage, deliveries, pickups, customer issues and damages.
Delivery Driver
Various Including FedEx/Amazon
05.2000 - 08.2019
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Filled out load paperwork and DOT-mandated log books.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Inspected load security and checked for damages.
Education
High School - Math Science English
Pike High School
Indianapolis, IN05.1981
Skills
- GPS Applications
- Passenger Transportation
- Vehicle Maintenance and Repair
- Vehicle Maintenance
- Clean Driving Record
- Passenger Assistance
- Inclement Weather Driving
- Route Planning
- Valid State License
- Rule Enforcement
- Preventive Maintenance
- Mobility Support
- First Aid Certification
- Valid Driver's License
- Communication and Interpersonal Skills
- Time, Mileage, and Fuel Tracking
- GPS Navigation
- Federal and State Driving Regulations
- Customer Service
- Efficiency and Time Management
- Routine Vehicle Maintenance
- Dependable and Trustworthy
- Traffic Laws and Regulations
- Customer Relationships
- Knowledge of Local Area
- Special Needs Passengers
- Dispatcher Communication
- Incident Reporting
- Vehicle Inspections
- Two-Way Radio Operation
- Defensive Driving Practices
- Fire Extinguisher Use
- Passenger Safety
- Clean MVR
- Dependable and Reliable
- State Driver's License
- Payment Collection
- Customer-Oriented
- Safe Driving Practices
- Google Maps
Certification
CPR certified
Defensive driving certified
United States Navy veteran
United States Navy
Navy Veteran having served during first Gulf War. 1988-1994.
Timeline
Paratransit Bus Operator
MTM Transportation
10.2023 - Current
Paratransit Bus Operator
Big Star/Transdev/Orion
01.2023 - 10.2023
Delivery Driver
AWH Logistics
04.2019 - 08.2022
Delivery Driver
Various Including FedEx/Amazon
05.2000 - 08.2019
High School - Math Science English
Pike High School
CPR certified
Defensive driving certified
United States Navy veteran
Similar Profiles
Caitlin MilesCaitlin Miles
Customer Service Representative at MTM TransportationCustomer Service Representative at MTM Transportation
Kayleigh SpragginsKayleigh Spraggins
Professional Bus Operator at MTM TransportationProfessional Bus Operator at MTM Transportation
Maria PerezMaria Perez
Customer Service Representative at MTM TransportationCustomer Service Representative at MTM Transportation