Jay Thakar
San Ramon ,CA
Summary
Knowledgeable candidate provides excellent customer service to passengers from all walks of life. Offers directions, answers questions and resolves problems arising on shuttle. Proactive and dependable with excellent work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Focused individual with proven experience transporting passengers between airports, hotels and businesses. Possesses excellent customer service skills, valid license and clean driving record. Committed to upholding highest safety standards while on job.
Overview
19
19
years of professional experience
15
15
years of post-secondary education
Work History
Paratransit Bus Operator
City Of San Pablo
San Pablo, CA
03.2016 - Current
- Maintained clean and neat shuttle for passenger comfort.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Operated with safety and skill to avoid accidents and delays.
- Transported customers within San Pablo city limits.
Driver
Lyft
San Francisco, CA
07.2012 - 10.2018
- Coordinated efficient routes to avoid delays and optimize schedule. Enjoyed assisting every riders while gaining experience.
Executive Chauffeur
Bali Limousine
South San Francisco, CA
10.2015 - 12.2015
- Arrived promptly to customer appointments.
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
Exam Proctor
Prometric
San Francisco , CA
05.2015 - 08.2015
- Maintained compliance with test center policies, practices and procedures.
- Secured testing materials and maintained confidentiality of all details.
- Administered individual and group assessments according to testing guidelines.
- Helped accommodate students with disabilities or special needs for alterations to test administration.
- Assisted faculty with setting up tests and coordinating test spaces.
- Leveraged computers to administer tests, record scores and create appointments
- Provided assistance to faculty and staff by showing instructions to classes, conducting orientation programs and issuing transcripts.
Fingerprint Technician
Prominent Services
Oakland , CA
06.2004 - 10.2010
- Used field equipment, devices and supplies to test surfaces for trace evidence, collect fingerprints and document findings.
- Provided optimal support to investigations by staying up-to-date on processing procedures and how to handle high priority evidence.
- Kept detailed records of evidence and evidence storage inventories, double-checked procedures and monitored access to prevent unauthorized handling.
- Transcribed pieces of recorded evidence for use in court cases and other legal proceedings.
- Collaborated with law enforcement investigators and court officials to determine evidence requirements and deliver timely, helpful support.
- Self-motivated, with a strong sense of personal responsibilities.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Skilled at working independently via mobile service and collaboratively in a team environment.
- Gained extensive knowledge in data entry, analysis and reporting. Passionate about learning and committed to continual improvement.
Education
Associate Degree In Psychology - Civil Engineering
Laney College
Oakland, CA 01.2004 - 06.2008
High School Diploma -
El Cerrito High School
El Cerrito, CA 08.1999 - 07.2003
Associate Degree In Mathematics - Mathematics And Science
College of Alameda
Alameda, CA 08.2003 - 12.2009
Skills
GPS applications
Hotel procedures & Data Entry
Airport operations
Dependable and reliable
GPS and route planning
Effective communication skills
Customer relations skills
Preventive Maintenance
First Aid/CPR
Understands local routes
Timeline
Paratransit Bus Operator
City Of San Pablo
03.2016 - Current
Executive Chauffeur
Bali Limousine
10.2015 - 12.2015
Exam Proctor
Prometric
05.2015 - 08.2015
Driver
Lyft
07.2012 - 10.2018
Fingerprint Technician
Prominent Services
06.2004 - 10.2010
Associate Degree In Psychology - Civil Engineering
Laney College
01.2004 - 06.2008
Associate Degree In Mathematics - Mathematics And Science
College of Alameda
08.2003 - 12.2009
High School Diploma -
El Cerrito High School
08.1999 - 07.2003