Rose M Cirone
Toms River,NJ
Summary
Knowledgeable candidate provides excellent customer service to passengers from all walks of life. Offers directions, answers questions and resolves problems arising on shuttle. Proactive and dependable with excellent work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Paratransit Bus Operator
Ocean Ride
03.2022 - Current
- Followed company policies and procedures and maintained compliance with standards.
- Operated with safety and skill to avoid accidents and delays.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Provided information about routes, destinations and timelines to inform passengers.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Successfully operated shuttle buses, vans and cars to transport passengers to various locations.
- Delivered passengers to destinations safely and on time.
- Followed applicable traffic regulations and traffic laws.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Responded with ease to sudden changes in routes and schedules.
- Assisted elderly and disabled passengers entering and exiting shuttle.
- Communicated with passengers regarding estimated time of arrival.
- Adhered to tight schedule and met departure and arrival deadlines.
- Remained calm and poised in emergent situations.
Paratransit Bus Operator
First Transit
01.2019 - 02.2022
- Followed company policies and procedures and maintained compliance with standards.
- Operated with safety and skill to avoid accidents and delays.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Accepted and processed fares.
- Transported customers to and from [Location].
- Successfully operated shuttle buses, vans and cars to transport passengers to various locations.
- Assisted passengers with luggage and other items, loading and unloading with care.
- Delivered passengers to destinations safely and on time.
- Followed applicable traffic regulations and traffic laws.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Adhered to tight schedule and met departure and arrival deadlines.
- Communicated with passengers regarding estimated time of arrival.
- Helped passengers with luggage, collected fares and politely answered questions.
- Assisted elderly and disabled passengers entering and exiting shuttle.
Delivery Courier
FedEx Express
01.2018 - 11.2018
- Followed company policies and procedures during shift.
- Drove safely at all times to avoid accidents and harm.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Verified package information to check for accuracy and completeness.
- Utilized GPS navigation systems to navigate faster routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Logged delivery information in tracking systems to enable real-time delivery status.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Inspected truck prior to delivery, checking for proper stowage of packages.
- Delivered packages to customer doorsteps and business offices.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Communicated with dispatch and customers for accurate delivery information.
- Maximized processes by managing delivery schedules and prioritizing based on urgency.
- Obtained signatures for delivery documents and packages.
- Tracked delivery status and updated customers for expected delivery time.
- Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
- Properly documented all specimens received using [Software].
Coach Bus Driver
Academy Bus
01.2011 - 09.2011
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Received excellent customer reviews for friendly, punctual transport services.
- Aided passengers with disabilities or special needs.
- Operated large vehicles in difficult urban and rural conditions.
- Updated and maintained accurate trip logs and records.
- Inventoried bus emergency and first aid supplies and equipment.
Education
High School Diploma -
Alipio Ponce Vasquez
Lima, Peru12.1982
Skills
- GPS Applications
- Vehicle Maintenance and Repair
- Vehicle Maintenance
- Passenger Transportation
- Clean Driving Record
- Behavior Management
Languages
Spanish
Native or Bilingual
Timeline
Paratransit Bus Operator
Ocean Ride
03.2022 - Current
Paratransit Bus Operator
First Transit
01.2019 - 02.2022
Delivery Courier
FedEx Express
01.2018 - 11.2018
Coach Bus Driver
Academy Bus
01.2011 - 09.2011
High School Diploma -
Alipio Ponce Vasquez
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