Extensive experience in customer service and healthcare. Known for strong communication skills and rapport, dedicated to enhancing patient satisfaction and building lasting relationships in every interaction.
Overview
4
4
years of professional experience
Work History
Sales Representative
Cellular Sales Verizon
03.2026 - Current
Engaged customers to understand their needs and recommend suitable solutions.
Demonstrated product features and benefits to build customer experience and satisfaction.
Maintained up-to-date knowledge of industry trends and competitor offerings to inform sales strategies.
Provided after-sales support, addressing customer inquiries and resolving issues promptly.
Assisted in inventory management by tracking stock levels and participating in restocking activities.
Adapted quickly to new promotions, products, and sales tactics.
Twitch Streamer
Twitch
09.2024 - Current
Engaged audience through interactive live streaming sessions, fostering community growth and participation.
Developed content strategies to enhance viewer retention and engagement across multiple platforms.
Collaborated with fellow streamers for cross-promotion, increasing visibility within the Twitch ecosystem.
Increased viewer engagement by consistently creating entertaining and interactive content.
Generated revenue through various monetization strategies, including subscriptions, donations, and merchandise sales.
CNA
University of Kentucky Hospital
03.2025 - 03.2026
Assisted patients with daily activities, ensuring comfort and safety during care procedures.
Monitored vital signs, documenting changes accurately in electronic health records.
Supported nursing staff by managing patient flow and preparing treatment areas efficiently.
Mentored new CNAs on best practices in patient handling and documentation processes.
Assisted patients with daily living activities, promoting independence and dignity.
Enhanced patient satisfaction by providing compassionate and attentive care.