Jordan Stocks
Grand Junction,CO
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to work environment. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Reliable Medical Support professional with experience in a Behavioral environment. Assist with operations and physician support by gathering patient information. Professional and Empathic during each patient interaction to improve patient retention. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Tech 1
Grand Junction Regional Center
09.2021 - Current
- Reduced downtime by promptly addressing and resolving technical issues in the home.
- Ensured accurate data collection by fully calibrating understanding of situation and performing quality control checks.
- Streamlined operations by developing and implementing effective preventive maintenance plans for client home care.
- Enhanced team productivity with thorough documentation of work processes and protocols.
- Increased client satisfaction, providing empathy with procedure of client handling and timely updates on implemented projects.
- Adhered strictly to company policies and procedures regarding health and safety during each scheduled position to ensure zero incidents.
Medical Assistant
Medical Edge Recruitment Agency
11.2020 - Current
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Binex Tester
Grand Mesa Youth Service Center
02.2021 - 06.2021
- Collaborated with development teams to resolve defects and improve the overall stability of applications.
- Enhanced user experience by conducting usability testing and providing recommendations for improvements.
Server
Red Lobster Restaurant
02.2016 - 03.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Extern
Cedar Point Urgent Care
11.2018 - 01.2019
- Increased student comprehension by implementing interactive and hands-on learning activities.
- Enhanced practical knowledge for students by organizing field trips and guest lectures.
- Developed customized lesson plans to address individual student needs, boosting overall academic achievement.
- Collaborated with colleagues to align curricula across grade levels, ensuring consistency in content delivery.
- Attended professional development workshops to stay current on educational trends and techniques, incorporating new ideas into the curriculum.
- Utilized data-driven instruction to identify areas for improvement and adapt lesson plans accordingly, increasing overall student success rates.
Education
No Degree - Medical Assisting
IntelliTec College - Grand Junction
Grand Junction, CO12.2018
Bachelor of Science - Nursing
Colorado Christian University
Denver, CO08.2018
High School Diploma -
Fruita Monument High School
Fruita, CO05.2009
Skills
- Phlebotomy
- Blood Draws and Vitals
- Critical Thinking and Safety Awareness
- Indirect Patient Care
- Data Entry
- Patient-Focused Care and Flow Management
- Inventory Management
- Medical Office Administration
- Procedure Assistance
- Medical Terminology
- Adaptability and Stress Management
- Documenting Patient Interactions
Certification
Grand Junction Regional Center Tech Training
- Safety Care Training
- Qmap
- CPR
- Food Safety
Timeline
Tech 1
Grand Junction Regional Center
09.2021 - Current
Binex Tester
Grand Mesa Youth Service Center
02.2021 - 06.2021
Medical Assistant
Medical Edge Recruitment Agency
11.2020 - Current
Extern
Cedar Point Urgent Care
11.2018 - 01.2019
Server
Red Lobster Restaurant
02.2016 - 03.2021
No Degree - Medical Assisting
IntelliTec College - Grand Junction
Bachelor of Science - Nursing
Colorado Christian University
High School Diploma -
Fruita Monument High School
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