Jordan Strickler
Summary
Im a leader at heart and a compassionate hard worker. I strive for the best in a place that offers professional challenges utilizing interpersonal skills, excellent time management and problem solving skills. While offering in return Hard work, proper communication, good judgment, and determination. Hardworking and passionate job seeker with strong skills ready to help team achieve company goals by putting them to good use!
Overview
5
5
years of professional experience
Work History
Retail Sales Representative
Wireless Vision LLC T-Mobile TPR
08.2023 - Current
- Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
- Increased store revenue by consistently meeting and exceeding sales targets through effective upselling techniques.
- Developed strong rapport with customers, resulting in repeat business and positive word-of-mouth referrals.
- Contributed to a welcoming store environment by maintaining cleanliness, organization, and up-to-date visual displays.
- Resolved customer complaints with professionalism and empathy, ensuring timely resolutions that upheld brand reputation.
Customer Service Associate
Teleperformance
03.2022 - 08.2023
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Addressed inquiries, resolved customer issues and managed customer relations.
- Trained and mentored associates to teach daily tasks and procedures.
- Monitored employee performance and identified performance gaps for corrective action.
Farm manager
Royal Farms
10.2020 - 03.2022
- Delegated tasks to seasonal workers and supervised completion of duties and responsibilities.
- Demonstrated working techniques, practices and optimal safety behaviors to workers, maximizing performance and reducing wasteful processes.
- Implemented action plans to meet farm-specific and company-set goals.
- Conducted tours of farm and facilities to provide information and promote public relations
- Worked with owner to determine ranch needs.
Lead
Addie's
03.2019 - 03.2020
- Handled employee issues
- Managing the FOH (managing schedules)
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Answered customers' questions, recommended items and recorded order information.
- Collaborated with management team to implement new work procedures or policies.
Education
Borah High School
Boise, ID05.2020
Skills
- Communication skills
- Tech savvy
- Pattern recognition
- Documentation Skills
- Troubleshooting Skills
- Team work oriented
- Organizational skills
- Adaptable
- Critical thinking
- Team Leadership
- Customer Engagement
Timeline
Retail Sales Representative
Wireless Vision LLC T-Mobile TPR
08.2023 - Current
Customer Service Associate
Teleperformance
03.2022 - 08.2023
Farm manager
Royal Farms
10.2020 - 03.2022
Lead
Addie's
03.2019 - 03.2020
Borah High School
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