Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

JORDAN Sumrall

Columbia,MS

Summary

My previous work experience was at Canebrake Country Club in Hattiesburg, and Pope Tire Service in Columbia, and I dealt with customer and member relations daily. I worked on the golf course with the beverage cart, and I also waitressed in the restaurant at Canebrake. I currently manage B&E Fine Wine & Spirits, where I use my previous knowledge to manage employees, along with various tasks throughout the day. I also do the payroll currently for the employees at B&E Fine Wine & Spirits, along with coordinating the work schedule monthly.

Overview

8
8
years of professional experience

Work History

MANAGER

B&E Fine Wine & Spirits
Columbia, MS
06.2020 - Current
  • Trained staff on product knowledge and customer service techniques.
  • Coordinated staff schedules to optimize service during peak hours.
  • Ordered inventory through TAP.
  • Processed weekly payroll information using appropriate software applications.

SECRETARY

Pope Tire Service
Columbia, MS
03.2019 - 05.2020
  • Managed scheduling and appointments for service technicians and customer consultations.
  • Maintained organized filing systems for customer records and service documentation.
  • Assisted in processing invoices and payments for tire services provided.
  • Handled incoming calls, directing inquiries to appropriate personnel efficiently.
  • Picked up customers' vehicles, along with transporting the vehicles back to the customers after the service was completed.

Beverage Cart Attendant

BEVERAGECARTGIRL, Canebrake Country Club
Hattiesburg, MS
11.2017 - 03.2019
  • Maintained cleanliness and organization of the beverage cart.
  • Assisted customers with drink selections and special requests.
  • Managed cash handling and processed credit card transactions.
  • Replenished supplies and stocked inventory as needed throughout shifts.
  • Provided excellent customer service to enhance guest experiences on the course.
  • Served a variety of beverages to guests on the golf course.

Education

Associate of Applied Science - Business Management

Pearl River Community College
Poplarville, MS
12.2020

Skills

  • Employee training
  • Development
  • Customer service
  • Microsoft Office
  • QuickBooks
  • Public speaking
  • Sales techniques
  • Training and development
  • Scheduling and coordinating
  • Vendor relations
  • Adaptability
  • Relationship building

References

References available upon request.

Timeline

MANAGER

B&E Fine Wine & Spirits
06.2020 - Current

SECRETARY

Pope Tire Service
03.2019 - 05.2020

Beverage Cart Attendant

BEVERAGECARTGIRL, Canebrake Country Club
11.2017 - 03.2019

Associate of Applied Science - Business Management

Pearl River Community College

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