Jordan Taylor
Jacksonville
Summary
Experienced with performing venipuncture and handling specimens with care. Utilizes effective communication to reassure patients and ensure accurate data collection. Track record of maintaining compliance with health and safety standards. Prepared for role with extensive hands-on experience in phlebotomy, patient interactions, and specimen handling. Known for collaborating effectively with medical teams and delivering reliable results. Adaptable to changing clinical needs and committed to patient safety and comfort.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative Trainer
Floor & Decor
06.2021 - 05.2023
- Overview of front end
- Provided Customers with exemplary service
- Maintained knowledge of Products and helped customer with what was needed
- Communication
- Training New Employees
- Money management
Amazon Associate
Amazon
10.2019 - 11.2021
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Education
A.S. - Respiratory Care
Florida State College at Jacksonville
No Degree - Phlebotomy
Cna Plus Training
Jacksonville, FL12-2024
Associate’s degree - General Studies
Florida State College at Jacksonville
08.2023
Skills
- Patient preparation
- Specimen handling
- Quality Assurance
- Venipuncture
- Leadership
- Specimen labeling procedures
- Training
- Sample and specimen collection
- Order of draw
- Capillary puncture
- Interpersonal Communication
- Patient confidentiality
- Problem Solving
- Venipuncture expertise
- Time Management
- Biohazard disposal
- Blood collection techniques
- HIPAA
- Centrifugation
- Patient assessment
- Butterfly venipuncture
- Certified in CPR/AED
- Stress management
Certification
- BLS / CPR Certification, 04/24
- Phlebotomy Certification, 12/24
Email Primary
Renee05.taylor@gmail.com
Email Secondary
Renee005.taylor@gmail.com
Phlebotomy Experience
100+ hours, 110+ (straight needle and butterfly needle), 30, True, True
Timeline
Customer Service Representative Trainer
Floor & Decor
06.2021 - 05.2023
Amazon Associate
Amazon
10.2019 - 11.2021
A.S. - Respiratory Care
Florida State College at Jacksonville
No Degree - Phlebotomy
Cna Plus Training
Associate’s degree - General Studies
Florida State College at Jacksonville
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