Jordan Thomas

Classroom Leadership:

• Independently manage classroom operations, including daily routines, behavior management, and transitions
• Develop and implement age-appropriate curriculum and lesson plans
• Lead classroom activities and maintain structure in the absence of a lead teacher
• Support children’s social, emotional, and developmental growth through individualized guidance

Operations & Admin:

• Manage child-to-teacher ratios and attendance using Procare
• Conduct reference checks and assist in hiring/onboarding processes
• Maintain compliance documentation, such as creation and organization of SDS safety binders
• Assist in facility-wide operations, including closing procedures and daily coordination

Center Support & Leadership:

• Step into leadership role during management absences, supporting overall center operations
• Assist in planning and executing weekly events and family engagement activities
• Support kitchen operations, including meal preparation and organization
• Collaborate with staff across classrooms to maintain smooth center-wide functionality

Classroom Leadership:

• Independently managed a school-age classroom, overseeing daily routines, transitions, and behavior management
• Planned and implemented engaging, age-appropriate activities to support academic and social development
• Maintained a structured yet flexible environment to meet the needs of a diverse group of children
• Developed engaging lesson plans aligned with curriculum standards and children's developmental needs.
• Built strong relationships with children and families, fostering a positive and supportive classroom culture

Supervision & Safety:

• Supervised large groups of children while maintaining safety, engagement, and compliance with licensing standards
• Demonstrated strong decision-making and problem-solving skills in high-pressure situations

Maintained accurate attendance and ensured proper child-to-teacher ratios at all times

• Implemented effective classroom management strategies to maintain order.

Emergency Response Experience:

• Responded effectively during a facility emergency involving a fire-related incident, prioritizing child safety and evacuation procedures
• Maintained calm and control in a high-stress environment, ensuring all children were accounted for and supported
• Assisted in post-incident transitions, helping provide stability and reassurance for children during disruption

• Fostered a positive classroom environment to enhance student learning.
• Collaborated with colleagues to improve teaching methods and share resources.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
• Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
• Analyzed workflow processes to identify areas for improvement and implement solutions.
• Coordinated daily activities to ensure timely project completion and resource allocation.
• Mentored junior staff, fostering professional development and knowledge sharing within the team.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.

• Supervised daily operations to ensure efficient workflow and high-quality service.
• Trained and mentored team members on customer service best practices and operational procedures.
• Implemented inventory management strategies to optimize stock levels and reduce waste.
• Enhanced customer satisfaction by resolving issues promptly and effectively during shifts.
• Monitored food safety standards and compliance with health regulations consistently across all shifts.
• Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
• Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
• Established clear lines of communication within the team, promoting collaboration and efficient problem-solving capabilities among staff members.
• Monitored employee performance through regular check-ins and informal conversations, proactively addressing concerns early on to maintain productivity levels.