Jordan T. Le
Philadelphia,PA
Summary
Results-driven sales professional with strong experience in membership services and client relations. Proven track record of fostering team collaboration and adapting to evolving challenges to achieve high-impact results. Skilled in customer engagement, relationship building, and communication, with focus on delivering exceptional service and driving membership growth. Reliable, adaptable, and committed to organizational success.
Overview
3
3
years of professional experience
Work History
Membership Consultant
AFC Fitness
05.2023 - Current
- Utilized various integrated marketing communication channels to keep prospects informed about upcoming events, programs, and updates within the club boosting costumer intimacy, generating more appointments that lead to simple closes.
- Maintained up-to-date knowledge of market trends and competitor offerings, ensuring club remained competitive in the industry.
- Ensured that every prospect/client receives a high level of costumer service no matter what situation they may be in.
- Team average of 80-100 sales a month by consistently maintaining client relationships and high conversion rates.
- Led negotiations to close high ticket sales with numerous apartment complexes/universities.
Operations Department
Lifetime Fitness
02.2022 - 01.2023
- Contributed to a positive work environment by collaboration among colleagues through team-building activities and open discussions.
- Collaborated with cross-functional teams to develop and implement process improvements, resulting in increased productivity.
- Improved customer satisfaction by addressing inquiries and resolving issues through effective communication.
- Maintained customer relations by consistently informing members of upcoming events, changes, and developments.
Wellness and sales professional
The Vitamin Shoppe
08.2021 - 02.2022
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Successfully promoted and sold subscription plans to customers resulting in higher customer retention rates and building more customer intimacy.
- Built strong relationships with customers through a personalized service that proposed solutions to fit their needs, enhancing client loyalty and repeat business.
- Increased sales revenue by identifying and targeting high-potential markets and customer segments.
Education
Bachelor of Science - Marketing
Saint Joseph's University
Philadelphia, Pennsylvania06-2025
Skills
- Marketing Communications
- Consumer Behavior
- Marketing growth/development expertise
- Sales experience with consumers of all ages
- Lead Generation
- Knowledgeable in Negotiation Tactics
References
Available Upon Request
Timeline
Membership Consultant
AFC Fitness
05.2023 - Current
Operations Department
Lifetime Fitness
02.2022 - 01.2023
Wellness and sales professional
The Vitamin Shoppe
08.2021 - 02.2022
Bachelor of Science - Marketing
Saint Joseph's University
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