Jordan Torres
colorado springs,CO
Summary
Dynamic and dedicated professional with a strong background in customer service at My Favorite Muffin. Proven ability to enhance customer loyalty through exceptional service and effective communication. Skilled in cash handling and team collaboration, consistently maintaining high standards of cleanliness and organization to drive store success.
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service.
Overview
4
4
years of professional experience
Work History
Kitchen, Cashier, Cleaning, Costumer Service
My Favorite Muffin - Denver
12.2021 - 09.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers in locating products and answering inquiries promptly.
- Handled cash, credit, and refunds accurately to ensure financial integrity.
- Collaborated with team members to optimize workflow during peak hours.
- Developed familiarity with store policies and procedures for effective service delivery.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
No Degree -
Harrison High School
Colorado Springs, CO05-2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
Accomplishments
- Collaborated with team of 6 in the development of My Favorite Muffin.
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Kitchen, Cashier, Cleaning, Costumer Service
My Favorite Muffin - Denver
12.2021 - 09.2025
No Degree -
Harrison High School
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