Jordan Trejo
Tucson,AZ
Summary
Productive Seller possessing superior customer service mindset and one years of experience overseeing entire selling process from inventory creation to shipping. Detailed and dependable individual proficient in HTML and graphics paired with in-depth knowledge of product and still image photography. Skillful in managing and listing inventory and identifying new product opportunities.
Overview
1
1
year of professional experience
Work History
eBay Seller
Family Business
01.2023 - Current
- Managed financial tracking, inventory coordination and social media marketing.
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
- Increased sales revenue by regularly updating inventory with popular and in-demand items.
- Conducted retail arbitrage to build inventory for resale via online platforms.
- Ensured customer satisfaction by consistently providing clear communication about item specifics, shipping details, and return policies.
- Cultivated loyal repeat customers through personalized outreach efforts such as targeted promotions or follow-up communications after successful transactions.
Education
Primavera High School
Tucson05.2025
Skills
- Customer database management
- Shipping
- Pricing strategy
- Market Penetration
- Online Advertising
- Shipment Coordination
- Trend tracking
- Shipping management
- Inventory Management
- Customer Engagement
- Online Marketing
- Strong negotiation skills
Timeline
eBay Seller
Family Business
01.2023 - Current
Primavera High School