Summary
Overview
Work History
Education
Timeline
Generic

Jordan Truslowe

Jersey City,NJ

Summary

Music Business graduate with expertise in industry-specific software, and a commitment to elevating customer experiences. Skilled in leveraging technology for business growth and enhancing service delivery. Proficient in building customer relationships, and driving sales performance. Seeking opportunities to advance in innovative companies focused on technological and service excellence.

Overview

7
7
years of professional experience

Work History

Client Support Specialist

RGT. Development LLC
Eatontown, NJ
01.2021 - Current
  • Handle Communication: Manage phone and email correspondence and process incoming and outgoing mail and faxes.
  • Streamline Workflow: Create spreadsheets in Microsoft Excel to improve workflow and data management.
  • Maintain Confidentiality: Keep sensitive information confidential with secure filing systems and strict privacy practices.
  • Organize Documents: Maintain and organize files; archive outdated records for easy retrieval.
  • Schedule Appointments: Coordinate office meetings and client appointments for the owner.
  • Track Expenses: Manage and document expense reports for accurate budgeting.
  • Support Permitting: Assist with organizing and submitting documents for local zoning board approvals.

Music Producer/Entrepreneur

Jordan Truslowe MGMT LLC
12.2018 - Current
  • Platform Development: I am continuing to develop a personal platform part-time, gaining valuable insights into the workings of the music industry and refining my expertise in music production and artist management.
  • Social Media Analysis: I analyze weekly social media data to optimize royalty potential on platforms like YouTube and BeatStars, ensuring effective audience engagement and revenue generation.
  • YouTube Channel Management: I set up and manage a YouTube channel, successfully accumulating over 50,000 total views through strategic content planning and promotion.
  • Music Production: I produced two unreleased songs for platinum-selling recording artist Sammy Adams, contributing to high-profile music projects and enhancing my production skills.
  • Artist Management: I manage Blanco, an independent artist with over 40,000 monthly listeners on Spotify, overseeing their career development and expanding their audience reach.

Management Trainee

Enterprise Mobility
Jersey City/Bayonne, New Jersey
11.2024 - 05.2025
  • Customer Service Excellence: Facilitated rental processes to enhance customer satisfaction and streamline service delivery.
  • Sales Achievement: Recognized as a top 25 regional sales performer for December 2024, and January, March, and April 2025.
  • Underwriting: Followed underwriting guidelines to make sure every vehicle is rented legally and responsibly, while using my LexisNexis expertise to ensure thorough and accurate client assessments.
  • Revenue Growth: Contributed to a 92% month-over-month revenue growth in April 2025 by building strong customer relationships and leveraging interpersonal skills to boost client engagement and retention.
  • Conflict Resolution: I mediated conflicts and handled customer disputes professionally, maintaining a positive and respectful atmosphere within the branch.
  • Customer Relationships: Built and maintained strong customer relationships, contributing to significant revenue growth.

Concierge

Planned Companies
Jersey City, New Jersey
06.2024 - 11.2024
  • Customer Service Excellence: I delivered exceptional service to residents and guests, addressed inquiries, resolved issues, and provided information about building amenities and local attractions.
  • Security Monitoring: I conducted regular patrols and monitored surveillance systems to ensure the safety and security of residents and property, responding promptly to any suspicious activities or incidents.
  • Access Control Management: I managed access control systems, including issuing and tracking key cards, handling visitor logins, and ensuring authorized entry to the building.
  • Incident Reporting: I documented and reported incidents, maintenance issues, and security breaches accurately, ensuring thorough follow-up and resolution.
  • Conflict Resolution: I mediated conflicts and handled resident disputes professionally, maintaining a positive and respectful atmosphere within the building.

Sales Associate

EHE Tobacco Associates LLC
Long Branch, NJ
12.2023 - 06.2024
  • Store Presentation: Organized racks and shelves to maintain the store’s visual appeal, engage customers, and promote specific merchandise effectively.
  • Cash Handling: Processed cash transactions accurately while following company policies, ensuring precise financial exchanges.
  • Customer Relationships: Build relationships with customers to encourage repeat business and enhance overall customer satisfaction.
  • Sales Achievement: Was recognized as the top "rookie" sales performer during the first month of employment.
  • Revenue Growth: Boosted sales revenue by developing strong customer relationships and recommending products tailored to their needs.

A&R Consultant/Intern - Royalty Optimization

Vault
11.2023 - 01.2024
  • Communicate with global artists to enhance understanding of catalog sales strategies and market dynamics.
  • Outreach to a global network of artists, offering specialized services to maximize catalog sales potential.
  • Utilize advanced Excel skills for building comprehensive spreadsheets, organizing, and managing information for each artist and ensuring strategic royalty decision-making processes.
  • Generated new contacts through networking and cold calling.

Social Media and Marketing Intern - Voter Engagement

#IVoted
05.2023 - 08.2023
  • Created and posted engaging content on various platforms, including Facebook, Instagram, and LinkedIn.
  • Developed strategic marketing plans and execution to increase voter turnout nationwide.
  • Increased program participation by utilizing social media and marketing strategies to promote events.
  • Collaborated with cross-functional teams to deliver cohesive branding across web, social media, and marketing materials.

Lifeguard and Safety Coordinator

Wyckoff YMCA/American Pool
05.2022 - 01.2023
  • Enforced water safety rules daily, finding infractions and curing safety hazards.
  • Conducted pool tests three times per day to ensure chlorine, pH, and pool temperature met safety standards.
  • Addressed daily complaints, implementing corrective actions to enhance pool safety.

Education

Bachelor of Arts - Music, Music Industry Concentration/Business Essentials Certificate

Ramapo College of New Jersey
Mahwah, New Jersey
12.2023

Timeline

Management Trainee

Enterprise Mobility
11.2024 - 05.2025

Concierge

Planned Companies
06.2024 - 11.2024

Sales Associate

EHE Tobacco Associates LLC
12.2023 - 06.2024

A&R Consultant/Intern - Royalty Optimization

Vault
11.2023 - 01.2024

Social Media and Marketing Intern - Voter Engagement

#IVoted
05.2023 - 08.2023

Lifeguard and Safety Coordinator

Wyckoff YMCA/American Pool
05.2022 - 01.2023

Client Support Specialist

RGT. Development LLC
01.2021 - Current

Music Producer/Entrepreneur

Jordan Truslowe MGMT LLC
12.2018 - Current

Bachelor of Arts - Music, Music Industry Concentration/Business Essentials Certificate

Ramapo College of New Jersey

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