Jordan Unger

• Assisted customers with insurance coverage, billing, and account inquiries.
• Supported office operations, account reconciliation, and administrative tasks.
• Assisted with hiring, onboarding, and training new employees.
• Helped maintain daily office functions during management absences.
• Built strong customer relationships through effective communication and problem-solving.

• Managed employer group health insurance accounts and served as the primary point of contact for clients and employees.
• Prepared annual renewal presentations by analyzing prior-year data and comparing plan options.
• Calculated premium, contribution, and coverage differences to support client decision-making.
• Assisted employees with enrollments, coverage changes, and benefits-related questions.
• Coordinated documentation, maintained records, and worked with insurance carriers to resolve issues.
• Provided professional customer service while managing multiple accounts and deadlines.

Assisted customers with insurance coverage, billing, and account inquiries.
• Supported office operations, account reconciliation, and administrative tasks.
• Assisted with hiring, onboarding, and training new employees.
• Helped maintain daily office functions during management absences.