Jordan VanVlerah
Gillette,WY
Summary
I am a travel agent for my family company VanVlerah Vacations where we specialize in Disney world and Disneyland Vacations. since a very young age I have been a bowler and that is a tradition my family has passed on. When I turned sixteen I applied and acquired a job at camelanes bowling center where I worked my way up the ranks to become a shift manager.
Overview
4
4
years of professional experience
Work History
Travel Agent
VanVlerah Vacations
01.2023 - Current
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Developed promotional materials on soical media for travel packages to market hot destinations.
- Collaborated with colleagues to create and promote special travel packages.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
Shift Manager
Camelanes Bowling Center
02.2019 - 05.2023
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- ensured all pin spotters worked properly and made minor fixes when needed.
- Coordinated merchandising, promoted new products and increased brand awareness.
Education
High School Diploma -
Campbell County High School
Gillette, WY05.2021
Skills
- Guest Relations
- Cash Drawer Balancing
- Managing Cash Register
- Employee Coaching and Mentoring
- POS Transactions
- Social Media Platforms
- Forklift certified
Timeline
Travel Agent
VanVlerah Vacations
01.2023 - Current
Shift Manager
Camelanes Bowling Center
02.2019 - 05.2023
High School Diploma -
Campbell County High School
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