Jordan Wade
Denton,TX
Summary
Enthusiastic business development with three years of experience securing clients and seven years as an executive assistant. Adept at prioritizing tasks and maintaining organization. Successful in contracting, onboarding, analyzing, hospitality, and social media marketing.
Overview
7
7
years of professional experience
Work History
Business Development Specialist
Switch Commerce
Irving, TX
08.2021 - Current
- Expanded customer base by identifying needs, developing solutions and delivering client-centered products.
- Improved bottom-line profitability by growing customer base and capitalizing on upsell opportunities.
- Posted new content for products and services when managing marketing and release calendars.
Dispute Analyst
Switch Commerce
Irving, TX
03.2020 - 08.2021
- Research ATM cardholder disputes, process in the networks system to recover funds for the merchant
- Enter, change, and verify accuracy of client information to make sure funds are delegated properly
- Analyzed, researched and resolved payment claims within required timeframes.
Training Coordinator (contractor)
Partnership Employment Contracting, Society of Petroleum Engineers
Richardson, TX
09.2019 - 03.2020
- Designed and developed training programs (outsourced and/or in-house)
- Maintained updated curriculum database and training records
- Gathered data about course success and participant experiences to help with future course planning.
- Planned and deployed training programs for Engineer's procedures and activities.
Sales Support
Insurance Technologies LLC
Carrollton, TX
01.2019 - 09.2019
- Orchestrated, executed and maintained over 60 conferences/events to boost brand awareness and profitability
- Investigated and resolved strategic issues affecting customer accounts
- Stayed up-to-date on new products and future launches for customers and sales team
- Developed solutions to sales challenges and maximized business opportunities.
Executive Assistant
K-Post Company
Irving, TX
07.2015 - 12.2018
- Distributed company-wide announcements, training classes, webinars, organized meetings, coordinated catering for annual staff development forum
- Managed executive calendar, travel arrangements, create presentations, document meetings
- Seamlessly interacted with different departments to plan and complete special projects.
- Developed and updated reports created in Excel to analyze sales data.
- Created expense reports, budgets and filing systems for management team.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education
Associates Degree - Business Administration and Management
Collin College
2015
Skills
- Product and service sales
- Written Communication
- Microsoft Office Suite
- Schedule Management
- Task Prioritization
- Problem Solving
- Relationship Building
Timeline
Business Development Specialist
Switch Commerce
08.2021 - Current
Dispute Analyst
Switch Commerce
03.2020 - 08.2021
Training Coordinator (contractor)
Partnership Employment Contracting, Society of Petroleum Engineers
09.2019 - 03.2020
Sales Support
Insurance Technologies LLC
01.2019 - 09.2019
Executive Assistant
K-Post Company
07.2015 - 12.2018
Associates Degree - Business Administration and Management
Collin College