Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Wallace

Columbia,SC

Summary

Dynamic professional blending customer service and phlebotomy expertise. Effectively resolves inquiries while maintaining accurate documentation and adhering to safety protocols. Adaptable in diverse environments, contributing to enhanced service delivery and patient care.

Overview

4
4
years of professional experience

Work History

Sales Associate

Torrid Clothing Store
Columbia, SC
09.2025 - 03.2026
  • Facilitated customer selections of stylish clothing and accessories.
  • Processed transactions accurately with point-of-sale systems.
  • Organized sales floor using effective merchandising strategies, contributing to a welcoming environment.
  • Managed inventory and executed efficient restocking procedures.

CSR

VIMO BY GETINSURED
Remote
07.2025 - 09.2025
  • Resolved customer complaints through effective communication and problem-solving skills.
  • Assisted customers with inquiries about insurance products and services.
  • Provided feedback to management on common customer issues to drive improvements.

PHLEBOTOMIST

CSL
Columbia, SC
06.2024 - 09.2024
  • Collected blood samples from patients using proper phlebotomy techniques.
  • Ensured compliance with safety and infection control protocols during procedures.
  • Verified patient information prior to specimen collection.
  • Maintained accurate patient records and sample labeling for laboratory processing.
  • Conducted quality checks on equipment to ensure reliability and accuracy in testing.
  • Maintained a clean, safe, and organized work environment.

CANVASSER

AMERICANS FOR PROSPERITY
Columbia, SC
10.2022 - 08.2024
  • Engaged with community members to promote policy initiatives and advocacy efforts.
  • Collected feedback from constituents to inform strategic campaign decisions.
  • Distributed informational materials to raise awareness about key legislative issues.

PHLEBOTOMIST

OCTAPHARMA
Columbia, SC
08.2022 - 10.2022
  • Collected blood samples from patients using proper phlebotomy techniques.
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Ensured compliance with safety and infection control protocols during procedures.

Education

phlebotomy Tech -

Midlands Tech
Columbia, Sc
12-2022

High School Diploma -

Gilbert High School
Gilbert, Sc
06-2015

Skills

  • Blood collection
  • Customer relationship management
  • Issue resolution
  • Customer documentation
  • Spreadsheets
  • Tactful and diplomatic
  • Visual merchandising
  • Transaction processing

Timeline

Sales Associate

Torrid Clothing Store
09.2025 - 03.2026

CSR

VIMO BY GETINSURED
07.2025 - 09.2025

PHLEBOTOMIST

CSL
06.2024 - 09.2024

CANVASSER

AMERICANS FOR PROSPERITY
10.2022 - 08.2024

PHLEBOTOMIST

OCTAPHARMA
08.2022 - 10.2022

phlebotomy Tech -

Midlands Tech

High School Diploma -

Gilbert High School
Jordan Wallace