Jordan Watkins
Louisville
Summary
Dynamic professional with a proven track record at Amazon in process optimization and team training. Strong track record of enhancing workflow efficiency and troubleshooting systems, I excel in fostering a collaborative environment. Committed to quality inspection and customer service, I consistently meet production targets while ensuring safety compliance. Very much of a hands on approach to the work that i do .
Overview
14
14
years of professional experience
Work History
Process Assistant
Amazon
Shepherdsville, KY
10.2020 - 10.2025
- Streamlined process workflows to enhance operational efficiency and reduce processing times.
- Assisted in troubleshooting system issues, providing timely solutions to minimize disruptions in operations.
- Trained new hires and helped manage employee target rates and their work assignments.
- At times offer help in areas that can improve the teams goals of stay on task and on pace .
Assembly Line Production Worker
Faurecia Interior Systems
Louisville, KY
03.2015 - 10.2020
- Operated machinery to assemble automotive components with precision and adherence to safety standards.
- Collaborated with team members to optimize assembly line processes, improving workflow efficiency.
- Conducted quality inspections on finished products, ensuring compliance with industry specifications.
- Trained new hires on assembly techniques and safety protocols, fostering a culture of teamwork and safety.
- Contributed to overall team success by meeting daily production targets consistently.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Operated various tools and equipment proficiently for faster product assembly without compromising quality.
- Familiar with the use of power tools used in assembly or other lines of work
Supervisor
Quantum Professional Floor Care LLC
Louisville, KY
01.2012 - 10.2020
- Trained and mentored staff on operational procedures, enhancing team performance and efficiency.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Serviced over 20+ different companies in the Kentuckiana area, and provided almost 10 years of service to countless clients.
Education
High School Diploma -
Eastern High School
Louisville, KYSkills
- Process optimization
- Workflow enhancement
- Team training
- Quality inspection
- Customer service
- Troubleshooting systems
- Inventory management
- Safety compliance
- Machinery operation
- Clear communication
- Fast learner
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Process Assistant
Amazon
10.2020 - 10.2025
Assembly Line Production Worker
Faurecia Interior Systems
03.2015 - 10.2020
Supervisor
Quantum Professional Floor Care LLC
01.2012 - 10.2020
High School Diploma -
Eastern High School