JORDAN WEST
Elverta,CA
Summary
Dedicated professional with diverse experience in reception, front desk service, retail, hospitality, and office administration. Expertise in customer service, phone communication, transaction handling, and administrative support. Proven ability to maintain accurate records and deliver exceptional service in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Office Assitant/Receptionist
Kenyon Plastering
Sacramento/Reno
01.2025 - 09.2026
- Answered incoming calls, assisting customers, vendors, and employees with inquiries and requests to ensure effective communication.
- Calculated weekly employee timecards while providing general administrative support and managing multiple priorities efficiently.
- Create purchase orders, communicate with vendors, and coordinate materials, invoices, and job-site needs.
- Processed invoices and maintained organized records, supported new hire paperwork, and contributed to monthly inventory data entry to streamline operations.
Bakery Wrapper
Costco Wholesale
Elk Grove, CA
11.2024 - 01.2025
- Delivered friendly customer service, assisting customers with inquiries and guiding them to product locations.
- Wrapped and packaged bakery products efficiently, ensuring quality standards and adherence to procedures.
- Maintained a clean, organized work area and worked effectively with team members during busy periods.
- Maintained clean, organized work area while collaborating with team members to manage high-volume periods.
Receptionist/Service Cashier
Abel's Chevrolet
Rio Vista, CA
02.2024 - 10.2024
- Greeted customers and visitors, answered phone calls, and directed customers to appropriate departments to ensure efficient service.
- Assisted customers with inquiries, service needs, and rental paperwork to enhance overall customer satisfaction.
- Processed cash and credit card payments, balanced the cash drawer, and assisted with daily deposits.
- Maintained files and paperwork, posted vendor invoices, and supported dealership staff with administrative tasks to streamline operations.
Planning Purchase Expeditor
Benchmark Precision Technologies
Concord, CA
10.2022 - 08.2023
- Coordinated administrative support, facilitating communication with team members and vendors about purchase orders and parts.
- Provided administrative support and communicated with team members and outside vendors regarding purchase orders and parts.
- Maintained Excel spreadsheets with part information, pricing, and processing lead times.
- Updated records and supported coworkers with daily administrative tasks and departmental projects.
Paraprofessional/Aide
Contra Costa County Office of Education
Antioch, CA
12.2021 - 10.2022
- Supported students and staff with consistent and respectful assistance, fostering a positive school environment.
- Responded to individual needs and requests with patience and professionalism, enhancing student engagement.
- Facilitated daily activities for students and ensured safe transitions between classrooms, promoting their independence.
- Provided dependable and respectful support to students and staff throughout the school day.
Retail Sales Associate
Coco Farms
Antioch, CA
10.2020 - 09.2021
- Welcomed customers, delivering friendly and helpful service to enhance shopping experience.
- Assisted customers with product selection and inquiries, ensuring satisfaction and informed choices.
- Maintained product stock and organized store layout, contributing to a clean and inviting environment.
- Supported coworkers with daily store operations while following company policies and maintaining a professional attitude.
Caregiver
Your Home Nursing
Napa, CA
03.2020 - 08.2020
- Delivered compassionate companionship and tailored assistance to enhance quality of life for elderly clients.
- Assessed client needs to provide personalized care and support with daily activities.
- Provided safe transportation for clients to various appointments and grocery stores. safely to appointments and grocery stores.
- Cultivated trusting relationships through effective communication and consistent reliability.
Restaurant Hostess
The Point Restaurant
Rio Vista, CA
07.2018 - 01.2019
- Welcomed, greeted, and seated guests while providing a friendly and professional first impression.
- Managed phone calls, coordinated reservations, and processed to-go orders to enhance guest experience.
- Communicated with servers and coworkers to respond to customer requests and provide efficient service.
- Facilitated table turnover, served beverages, and ensured cleanliness of front-of-house area to create a welcoming environment.
Education
High School Diploma -
Rio Vista High School
Rio Vista, CASkills
- Office administration
- Front desk operations
- Customer service
- Invoice processing
- Payment processing
- Payroll processing
- Data entry
- Order management
- Supplier communication
- Time management
- Microsoft Excel
- Cross-functional support
- Office management
Timeline
Office Assitant/Receptionist
Kenyon Plastering
01.2025 - 09.2026
Bakery Wrapper
Costco Wholesale
11.2024 - 01.2025
Receptionist/Service Cashier
Abel's Chevrolet
02.2024 - 10.2024
Planning Purchase Expeditor
Benchmark Precision Technologies
10.2022 - 08.2023
Paraprofessional/Aide
Contra Costa County Office of Education
12.2021 - 10.2022
Retail Sales Associate
Coco Farms
10.2020 - 09.2021
Caregiver
Your Home Nursing
03.2020 - 08.2020
Restaurant Hostess
The Point Restaurant
07.2018 - 01.2019
High School Diploma -
Rio Vista High School