Jordan Whitaker
Randallstown,MD
Summary
Seasoned professional highly experienced in food service roles. Well-versed in safe handling and cleaning requirements.
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Overview
4
4
years of professional experience
Work History
Food Runner
Rolling Road Golf Club
Catonsville
07.2025 - Current
- Deliver food orders promptly and accurately to tables, coordinating closely with kitchen staff and servers to maintain efficient service.
- Monitor order accuracy and presentation, assist with bussing during peak periods, and support large events to ensure positive guest experiences.
- Maintain cleanliness of service areas and follow safety procedures to support smooth operations.
Cashier/Barista
Sage Dining
Roland Park, Maryland
10.2024 - 05.2025
- Provide cashier and barista services in a fast-paced dining environment, processing transactions accurately and preparing specialty beverages to specification.
- Manage cash reconciliation and assist with inventory tracking, while maintaining cleanliness and food-safety standards.
- Support team training and shift handovers to improve operational efficiency and customer service consistency.
Cashier
Lowe's
Catonsville
08.2024 - 04.2025
- Processed customer purchases quickly and accurately using POS systems, handling cash and card transactions while maintaining register integrity.
- Provided product information and guided customers to in-store resources to support purchasing decisions.
- Resolved customer questions and escalated issues when necessary to ensure positive outcomes.
- Assisted with stocking, maintaining tidy checkout zones, and supporting team operations during busy shifts.
Hostess/Take Out Cashier/Busser
Eggspectation
Owings Mills
08.2023 - 05.2024
- Greeted and seated guests promptly, enhancing customer satisfaction and table turnover rates.
- Managed take-out orders efficiently, ensuring accuracy and timely delivery.
- Cleared and reset tables quickly, maintaining a clean and inviting dining environment.
- Collaborated with team members to streamline service operations and improve workflow.
- Resolved customer concerns effectively, contributing to positive dining experiences.
- Eager to learn fast and work hard, consistently meeting deadlines while maintaining high-quality standards in all tasks.
- Assisted in training new staff, fostering a supportive and cohesive team environment.
Barista/Cook
Kung Fu Tea
Owings Mills
02.2023 - 08.2023
- Entered orders into system, ensuring accuracy of special requests and allergies, enhancing service quality.
- Maintained high standards of productivity and operations, ensuring consistent quality.
- Explained current promotions and menu items to patrons, boosting sales and customer satisfaction.
- Served food promptly, ensuring positive guest experiences and efficient service.
- Collaborated with team to complete tasks, fostering a supportive work environment.
Sales Associate
Wegmans
Owings Mills
10.2022 - 02.2023
- Assisted customers with product selection, resulting in increased sales and customer satisfaction.
- Eager to learn and excel, consistently punctual, and dedicated to delivering high-quality work in every task.
Education
High School Diploma - Computer Science, Avid Class, Track Team
Randallstown High School
RandallstownSkills
- Food Service
- Product Knowledge
- Sales Promotion
- Order Processing
- Order accuracy
- Cash handling
- Inventory management
- Training support
- Time management
- Customer service
Timeline
Food Runner
Rolling Road Golf Club
07.2025 - Current
Cashier/Barista
Sage Dining
10.2024 - 05.2025
Cashier
Lowe's
08.2024 - 04.2025
Hostess/Take Out Cashier/Busser
Eggspectation
08.2023 - 05.2024
Barista/Cook
Kung Fu Tea
02.2023 - 08.2023
Sales Associate
Wegmans
10.2022 - 02.2023
High School Diploma - Computer Science, Avid Class, Track Team
Randallstown High School