Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with students. Fosters sense of community among residents to support individuals in times of need.
Overview
4
4
years of professional experience
Work History
Resident Assistant
Conner Miller Supervisor Of Heritage Hall
08.2021 - Current
Collaborated with other university staff and faculty to provide holistic and comprehensive student experience.
Ensured compliance with university policies by regularly reviewing updated regulations and conducting thorough training sessions for fellow Resident Assistants.
Provided crisis management and intervention during emergency situations.
Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
Enforced policies and safety standards through building and room rounds.
Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
Supervised student employees and provided feedback on performance.
Maintained clean, safe, and well-organized patient environment.
Cashier
Jackie Williams Store Manger
08.2020 - Current
Restocked and organized merchandise in front lanes.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Helped customers complete purchases, locate items, and join reward programs.
Answered questions about store policies and addressed customer concerns.
Promoted store promotions and incentive programs to increase overall sales revenue.
Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Arts - Sociology With Criminology Emphasis
Carson-Newman University
Jefferson City, TN
05.2024
Skills
Equipment Setup
Medical office administration
Professional speaking
Preventive Maintenance
Effective Planning
Time Management
Team Player
Customer Service
Task Prioritization
Dependable and Responsible
Timeline
Resident Assistant
Conner Miller Supervisor Of Heritage Hall
08.2021 - Current
Cashier
Jackie Williams Store Manger
08.2020 - Current
Bachelor of Arts - Sociology With Criminology Emphasis