Summary
Overview
Work History
Education
Skills
References
Timeline
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Jordan Willman

Arlington,US

Summary

Customer-oriented professional with many years of experience in building relationships and growing profit channels by establishing trust. Persuasive professional with expertise in expanding network connections.

Overview

4
4
years of professional experience

Work History

Sales Consultant

Kalidy Kia
Edmond, OK
04.2023 - 09.2024
  • Coordinate between dealership and service department for seamless operations.
  • Foster customer relationships via calls, emails, and texts to drive repeat business.
  • Implemented targeted sales strategies and streamlined vehicle presentation methods to enhance customer engagement and drive successful deal closures.
  • Analyzed market trends and competitor pricing to develop strategic sales approaches, leading to improved conversion rates and customer satisfaction.
  • Cultivated long-term customer relationships through comprehensive product knowledge sharing and dedicated post-sale support services.

BDC Agent

Kalidy Kia
Edmond, OK
11.2021 - 04.2023
  • Trained and mentored over 10 new business development agents, contributing to their professional growth and improving overall team performance.
  • Coordinated customer satisfaction initiatives through proactive outreach, ensuring seamless communication and resolving concerns to strengthen client retention.
  • Streamlined appointment scheduling processes while maintaining strong interdepartmental communication to ensure optimal customer service delivery.
  • Developed streamlined communication protocols between departments, optimizing customer service workflow and reducing response times.

Sales Consultant

Joe Cooper Ford
Yukon, OK
09.2020 - 10.2021
  • Streamlined vehicle sales process and enhanced customer satisfaction through personalized consultations, negotiating optimal deals, and maintaining strong client relationships.
  • Analyzed market trends and customer preferences to provide tailored vehicle recommendations, while coordinating seamlessly between sales and service departments.
  • Built and nurtured lasting client relationships through proactive communication, resulting in consistent referrals and repeat business opportunities.
  • Managed end-to-end sales cycles, from initial contact to final delivery, while maintaining detailed customer records and follow-up communications.

Education

High School Diploma -

Edmond North High School
01-2018

Skills

  • Networking
  • Goal Setting
  • Brand Promotion
  • Customer Retention
  • Customer Engagement
  • Sales Strategy
  • Product Knowledge
  • Negotiation Skills
  • Lead Generation
  • Market Analysis

References

References available upon request.

Timeline

Sales Consultant

Kalidy Kia
04.2023 - 09.2024

BDC Agent

Kalidy Kia
11.2021 - 04.2023

Sales Consultant

Joe Cooper Ford
09.2020 - 10.2021

High School Diploma -

Edmond North High School

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Jordan Willman