Jordan Willman
Arlington,US
Summary
Customer-oriented professional with many years of experience in building relationships and growing profit channels by establishing trust. Persuasive professional with expertise in expanding network connections.
Overview
4
4
years of professional experience
Work History
Sales Consultant
Kalidy Kia
Edmond, OK
04.2023 - 09.2024
- Coordinate between dealership and service department for seamless operations.
- Foster customer relationships via calls, emails, and texts to drive repeat business.
- Implemented targeted sales strategies and streamlined vehicle presentation methods to enhance customer engagement and drive successful deal closures.
- Analyzed market trends and competitor pricing to develop strategic sales approaches, leading to improved conversion rates and customer satisfaction.
- Cultivated long-term customer relationships through comprehensive product knowledge sharing and dedicated post-sale support services.
BDC Agent
Kalidy Kia
Edmond, OK
11.2021 - 04.2023
- Trained and mentored over 10 new business development agents, contributing to their professional growth and improving overall team performance.
- Coordinated customer satisfaction initiatives through proactive outreach, ensuring seamless communication and resolving concerns to strengthen client retention.
- Streamlined appointment scheduling processes while maintaining strong interdepartmental communication to ensure optimal customer service delivery.
- Developed streamlined communication protocols between departments, optimizing customer service workflow and reducing response times.
Sales Consultant
Joe Cooper Ford
Yukon, OK
09.2020 - 10.2021
- Streamlined vehicle sales process and enhanced customer satisfaction through personalized consultations, negotiating optimal deals, and maintaining strong client relationships.
- Analyzed market trends and customer preferences to provide tailored vehicle recommendations, while coordinating seamlessly between sales and service departments.
- Built and nurtured lasting client relationships through proactive communication, resulting in consistent referrals and repeat business opportunities.
- Managed end-to-end sales cycles, from initial contact to final delivery, while maintaining detailed customer records and follow-up communications.
Education
High School Diploma -
Edmond North High School
01-2018
Skills
- Networking
- Goal Setting
- Brand Promotion
- Customer Retention
- Customer Engagement
- Sales Strategy
- Product Knowledge
- Negotiation Skills
- Lead Generation
- Market Analysis
References
References available upon request.
Timeline
Sales Consultant
Kalidy Kia
04.2023 - 09.2024
BDC Agent
Kalidy Kia
11.2021 - 04.2023
Sales Consultant
Joe Cooper Ford
09.2020 - 10.2021
High School Diploma -
Edmond North High School
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