Summary
Overview
Work History
Education
Skills
Volunteer Experience
Affiliations
References
Timeline
Generic

Jordan Wilson

Saint Charles,Missouri

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

9
9
years of professional experience

Work History

Accounts Receivable

Maximum Color Inc.
Maryland Heights, MO
06.2021 - Current
  • Monitoring customer accounts for nonpayment issues and taking corrective action when necessary.
  • Creating new vendor accounts and maintaining existing ones within the accounting software program.
  • Ensuring timely collection of outstanding balances from customers.
  • Processing invoices for payment to vendors according to established procedures.
  • Analyzing customer accounts and generating monthly statements of account activity.
  • Resolving any discrepancies with vendor accounts or internal departments regarding invoicing issues.
  • Maintaining accurate records of invoices, debits and credits.
  • Managing the filing system for all Accounts Payable and Receivable documents such as invoices, purchase orders.
  • Investigating and resolving invoice discrepancies or inquiries with vendors or customers in a timely manner.
  • Ensured compliance with safety regulations when handling hazardous materials such as solvents and resins.
  • Mixes pigments according to standard formulas or customizes colors according to customer requests.
  • Maintained and monitored the ink inventory levels to ensure that sufficient supplies were available.
  • Performed color matching tests on products to ensure conformance to customer requirements.
  • Examined printed copy for correct ink density, position on paper and registration.

Billing Manager

Cambridge Adult Day Center
Overland, MO
05.2016 - 11.2020
  • Participated in process improvement initiatives to increase efficiency within the department.
  • Maintained customer records in accounting systems ensuring accuracy of information entered into system.
  • Prepared monthly reports on accounts receivable status and aging analysis.
  • Attended seminars or workshops related to mental health issues.
  • Collaborated with other staff members to develop effective interventions for clients.
  • Recorded client information on paper or computer-based documentation systems.
  • Conducted group therapy sessions to help clients improve social skills.
  • Provided crisis intervention services during times of emotional distress.
  • Adhered to all policies established by the organization for patient safety.
  • Facilitated therapeutic activities such as art projects, music therapy, and recreational activities.
  • Was CPR Trained for emergencies
  • Administrative experience while helping with filing activities, taking calls to set up rides for clients, and relaying information between clients and drivers
  • Worked with HIPAA law to keep patient confidentiality
  • Calculates time that clients have been at the day center and helps configure that number into how much money is owed by the State.
  • Worked with staff to resolve billing disputes in a timely manner.
  • Monitored clients' progress, behavior, and safety in the facility.
  • Provided direct care and supervision to adults in a day treatment setting.
  • Investigated and resolved issues to maintain billing accuracy.
  • Worked with team members and leadership to identify and develop process improvements.
  • Researched and resolved billing inconsistencies and errors through individual and collaborative analysis.

Delivery Driver

Ken Meisner’s Flower Shoppe
Clayton, MO
06.2017 - 01.2018
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Transported and safely delivered items to prevent damage or loss.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Navigated routes with relevant map programs and GPS systems.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Received daily delivery instructions and route assignments from dispatch.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.

Baja Employee

Campus Dining Services
Columbia, Missouri
08.2015 - 06.2017
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Served meals to customers in a friendly and courteous manner.
  • Operated cash register to process cash, check, and credit card transactions.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
  • Performed variety of duties related to food service.
  • Cleaned kitchen areas, equipment and utensils.
  • Maintained order and cleanliness of work areas to conform with health codes.

Education

Associates Degree in Graphic Design -

St. Charles Community College
05.2021

Some College (No Degree) -

University of Missouri - Columbia
Columbia, MO

Skills

  • Payroll Administration
  • Invoice Processing
  • Payment Tracking
  • Payment Processing
  • Purchase Order Management
  • Inventory Management
  • Quickbooks
  • Data Entry
  • Accounts Receivable
  • Microsoft Office
  • Microsoft Excel
  • Adobe Photoshop
  • HIPAA Law
  • Photography
  • Adobe Lightroom
  • Writing/Creative Writing

Volunteer Experience

Volunteer Carnival, Hewlett-Packard Annual Family Day, 08/2015, Was chosen to help provide a pleasurable day for families, Ran carnival stands by interacting with customers and maintaining upkeep of games, Helped and participated with children, Served Hewlett-Packard Company employees

Affiliations

  • Works in Artist Development and Graphic Design with music artists.
  • Worked alongside and for clients of a major record label
  • Music Artist

References

References available upon request.

Timeline

Accounts Receivable

Maximum Color Inc.
06.2021 - Current

Delivery Driver

Ken Meisner’s Flower Shoppe
06.2017 - 01.2018

Billing Manager

Cambridge Adult Day Center
05.2016 - 11.2020

Baja Employee

Campus Dining Services
08.2015 - 06.2017

Associates Degree in Graphic Design -

St. Charles Community College

Some College (No Degree) -

University of Missouri - Columbia
Jordan Wilson