Jordan Wilson
Saint Charles,Missouri
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Accounts Receivable
Maximum Color Inc.
Maryland Heights, MO
06.2021 - Current
- Monitoring customer accounts for nonpayment issues and taking corrective action when necessary.
- Creating new vendor accounts and maintaining existing ones within the accounting software program.
- Ensuring timely collection of outstanding balances from customers.
- Processing invoices for payment to vendors according to established procedures.
- Analyzing customer accounts and generating monthly statements of account activity.
- Resolving any discrepancies with vendor accounts or internal departments regarding invoicing issues.
- Maintaining accurate records of invoices, debits and credits.
- Managing the filing system for all Accounts Payable and Receivable documents such as invoices, purchase orders.
- Investigating and resolving invoice discrepancies or inquiries with vendors or customers in a timely manner.
- Ensured compliance with safety regulations when handling hazardous materials such as solvents and resins.
- Mixes pigments according to standard formulas or customizes colors according to customer requests.
- Maintained and monitored the ink inventory levels to ensure that sufficient supplies were available.
- Performed color matching tests on products to ensure conformance to customer requirements.
- Examined printed copy for correct ink density, position on paper and registration.
Billing Manager
Cambridge Adult Day Center
Overland, MO
05.2016 - 11.2020
- Participated in process improvement initiatives to increase efficiency within the department.
- Maintained customer records in accounting systems ensuring accuracy of information entered into system.
- Prepared monthly reports on accounts receivable status and aging analysis.
- Attended seminars or workshops related to mental health issues.
- Collaborated with other staff members to develop effective interventions for clients.
- Recorded client information on paper or computer-based documentation systems.
- Conducted group therapy sessions to help clients improve social skills.
- Provided crisis intervention services during times of emotional distress.
- Adhered to all policies established by the organization for patient safety.
- Facilitated therapeutic activities such as art projects, music therapy, and recreational activities.
- Was CPR Trained for emergencies
- Administrative experience while helping with filing activities, taking calls to set up rides for clients, and relaying information between clients and drivers
- Worked with HIPAA law to keep patient confidentiality
- Calculates time that clients have been at the day center and helps configure that number into how much money is owed by the State.
- Worked with staff to resolve billing disputes in a timely manner.
- Monitored clients' progress, behavior, and safety in the facility.
- Provided direct care and supervision to adults in a day treatment setting.
- Investigated and resolved issues to maintain billing accuracy.
- Worked with team members and leadership to identify and develop process improvements.
- Researched and resolved billing inconsistencies and errors through individual and collaborative analysis.
Delivery Driver
Ken Meisner’s Flower Shoppe
Clayton, MO
06.2017 - 01.2018
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Received daily delivery instructions and route assignments from dispatch.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Baja Employee
Campus Dining Services
Columbia, Missouri
08.2015 - 06.2017
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Served meals to customers in a friendly and courteous manner.
- Operated cash register to process cash, check, and credit card transactions.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Performed variety of duties related to food service.
- Cleaned kitchen areas, equipment and utensils.
- Maintained order and cleanliness of work areas to conform with health codes.
Education
Associates Degree in Graphic Design -
St. Charles Community College
05.2021
Some College (No Degree) -
University of Missouri - Columbia
Columbia, MOSkills
- Payroll Administration
- Invoice Processing
- Payment Tracking
- Payment Processing
- Purchase Order Management
- Inventory Management
- Quickbooks
- Data Entry
- Accounts Receivable
- Microsoft Office
- Microsoft Excel
- Adobe Photoshop
- HIPAA Law
- Photography
- Adobe Lightroom
- Writing/Creative Writing
Volunteer Experience
Volunteer Carnival, Hewlett-Packard Annual Family Day, 08/2015, Was chosen to help provide a pleasurable day for families, Ran carnival stands by interacting with customers and maintaining upkeep of games, Helped and participated with children, Served Hewlett-Packard Company employees
Affiliations
- Works in Artist Development and Graphic Design with music artists.
- Worked alongside and for clients of a major record label
- Music Artist
References
References available upon request.
Timeline
Accounts Receivable
Maximum Color Inc.
06.2021 - Current
Delivery Driver
Ken Meisner’s Flower Shoppe
06.2017 - 01.2018
Billing Manager
Cambridge Adult Day Center
05.2016 - 11.2020
Baja Employee
Campus Dining Services
08.2015 - 06.2017
Associates Degree in Graphic Design -
St. Charles Community College
Some College (No Degree) -
University of Missouri - Columbia