Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner/Operator
JD's Complete Outdoor Service LLC
Rockford, IL
08.2016 - Current
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Negotiated contracts with vendors to secure favorable terms for the business.
Assessed income and expenses and adapted plans to improve profit levels.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
Basketball Coach
Stillman Valley High School
Stillman Valley, IL
11.2024 - Current
Promoted good sportsmanship with competing teams on- and off-field.
Optimized practice sessions by focusing on skill development, conditioning, and situational drills.
Developed and implemented effective training and skills development strategies to improve overall team performance.
Adjusted coaching style according to each athlete''s learning style to maximize potential improvement.
Evaluated game film as part of ongoing review process identifying areas of weakness requiring targeted improvements.
Mentored assistant coaches in their professional growth, sharing best practices in coaching techniques.
Participated in fundraising events, helping team bring in funds to pay for travel and other expenses.
Conducted video analysis sessions with team to review game footage and identify areas for improvement.
Strengthened defensive tactics, significantly reducing number of points conceded per game.
Fostered culture of discipline and respect among players, contributing to positive team environment.
Promoted community-focused team image, leading to increased attendance at games and events.
Collaborated with assistant coaches and staff to develop comprehensive game plans, maximizing team potential.
Promoted sportsmanship, teamwork, and respect among players both on and off the court.
Acted as positive role model for team participants and in community.
Built strong, cohesive teams by fostering a positive and supportive environment.
Adjusted coaching style according to each athlete''s learning style to maximize potential improvement.
Developed and implemented effective training and skills development strategies to improve overall team performance.
Developed strong relationships with athletes'' parents to encourage open communication and collaboration regarding player development.
Researched latest industry trends and developments to keep abreast of best practices.
Enhanced game strategies with comprehensive analysis of opponents' strengths and weaknesses.
Mentored players on and off the court, promoting personal growth and academic success.
Improved player recruitment strategies, attracting high-potential talent to team.
Basketball Coach
Rockford Lutheran Schools
Rockford, IL
10.2015 - 04.2024
Enhanced player skills through personalized coaching and feedback.
Acted as positive role model for team participants and in community.
Adjusted coaching style according to each athlete''s learning style to maximize potential improvement.
Developed and implemented effective training and skills development strategies to improve overall team performance.
Developed strong relationships with athletes'' parents to encourage open communication and collaboration regarding player development.
Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
Facilitated consistent success by conducting thorough game analysis and implementing strategic adjustments.
Evaluated game film as part of ongoing review process identifying areas of weakness requiring targeted improvements.
Mentored assistant coaches in their professional growth, sharing best practices in coaching techniques.
Conducted video analysis sessions with team to review game footage and identify areas for improvement.
Collaborated with assistant coaches and staff to develop comprehensive game plans, maximizing team potential.
Cultivated a culture of excellence that led to multiple championship wins within regional competitions.
Roofing Supervisor
Axis Construction Services
Rockford, IL
07.2014 - 10.2016
Increased customer satisfaction by providing thorough consultations and accurate project estimates.
Conducted regular follow-ups with clients after project completion to ensure satisfaction and gather feedback for improvement.
Effectively managed multiple projects simultaneously while maintaining strict adherence to deadlines and quality standards.
Contributed to a positive work environment by actively participating in team meetings and sharing best practices among colleagues.
Assisted clients in selecting appropriate roofing materials based on their needs, budget, and aesthetic preferences.
Collaborated with team members to complete projects efficiently and on time, ensuring customer satisfaction.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Education
Associate of Applied Science - Sport Management
Robert Morris University
Chicago, IL
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Teamwork and collaboration
Goal-oriented mindset
Sales strategies
Strategic planning
Accomplishments
Built JD's Complete Outdoor Service LLC from the ground up, with with one truck and trailer to a self sufficient company of $300,000 yearly gross revenue.