Jordan Youngs
San Francisco,USA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Front of House Server
NOPA
San Francisco, CA
08.2024 - Current
- Adapted quickly to menu changes and communicated updates effectively to guests.
- Ensured cleanliness and organization of dining areas, enhancing overall guest experience.
- Set tables according to establishment standards, confirming appropriate place setting and condiments availability.
- Executed multitasking skills during peak hours, managing multiple tables with efficiency.
- Followed health and safety guidelines to ensure a safe dining environment for guests.
- Anticipated guest needs by monitoring dining area, delivering proactive service.
Front of House Server
Violets
San Francisco, CA
07.2023 - 08.2024
- Welcomed guests warmly, contributing to positive dining experiences.
- Greeted and seated customers, took accurate food and drink orders, recommended menu items, and delivered orders promptly to ensure customer satisfaction.
- Maintained clean, organized dining area and operated POS system for efficient order placement and bill management.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, trays, and delivery bags.
- Carried out complete opening and closing shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Front of House Server
UVA Enoteca
San Francisco, CA
10.2021 - 12.2023
- Answered customer questions, recommended menu items, and accurately recorded order details to ensure satisfaction.
- Cultivated strong relationships with regular customers to enhance their dining experience.
- Bussed and reset tables to maintain clean and inviting dining environment.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Carried out complete opening and closing shift duties to keep restaurant working efficiently and teams ready to meet customer needs.
Fulfillment Specialist
Osmosis LLC
Evergreen, CO
06.2020 - 06.2021
- Picked proper items and quantities according to pick lists.
- Located merchandise, packaged items and handled associated documentation to fulfill orders.
- Verified packaging and labeling for shipments, enhancing accuracy and safety of merchandise in transit.
- Utilized handheld devices for inventory management tasks, enhancing productivity.
- Palletized, hand-stacked and stretch-wrapped product to prepare for shipment.
- Loaded and unloaded delivery trucks promptly, ensuring timely supply chain operations.
- Utilized computer and job-related software to manage inventory data effectively.
Front of House Manager
Maya's Cantina and Grill
Evergreen, CO
09.2019 - 03.2020
- Created staff schedules ensuring optimal coverage during peak hours to enhance customer service.
- Coordinated ordering of supplies for front-of-house operations to support seamless service delivery.
- Maintained cleanliness and organization of dining area to foster a welcoming atmosphere for guests.
- Implemented health and safety standards in compliance with local regulations.
- Performed daily opening and closing duties such as setting up registers, counting money.
Education
Diagnostic Medical Imaging -
City College of San Francisco
San FranciscoSkills
- POS operation
- Order fulfillment
- Inventory management
- Customer service
- Health and safety compliance
- Attention to detail
- Time management
- Organizational skills
- Team collaboration
- Interpersonal communication
- Data entry accuracy
- Punctuality
Timeline
Front of House Server
NOPA
08.2024 - Current
Front of House Server
Violets
07.2023 - 08.2024
Front of House Server
UVA Enoteca
10.2021 - 12.2023
Fulfillment Specialist
Osmosis LLC
06.2020 - 06.2021
Front of House Manager
Maya's Cantina and Grill
09.2019 - 03.2020
Diagnostic Medical Imaging -
City College of San Francisco