Summary
Overview
Work History
Education
Skills
References
Certification
Affiliations
Timeline
Generic

Jordan Z. Reed

DeSoto,TX

Summary

Results-driven professional with extensive experience in safety standards, customer relations, and inventory management. Proven ability to lead teams in enhancing quality assurance and effectively resolving issues. Skilled in software development and technical support, focusing on performance optimization and project management. Committed to continuous learning and adapting to industry trends to drive organizational success. While also being a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Supervisor / Certified Pharmacy Technician

CVS Health
Duncanville, Texas
11.2021 - Current
  • Provided exceptional customer service, resolving inquiries and concerns to ensure a positive shopping experience
  • Collaborated with team members to achieve daily sales targets and enhance overall store performance
  • Closed the store at the end of shifts, including cash handling, balancing the register, and securing the premises
  • Trainer of new employees
  • Calculating the days supply of a prescription
  • Assist customers with medication pick-up and ordering
  • Outstanding communication skills while also taking accountability for any and everything done right or wrong, while also being edger and able to learn from others around me

Package Handler Supervisor

OnTrac
DeSoto, TX
05.2023 - 10.2023
  • Logged packaging activities and filed reports in company databases for record accuracy.
  • Developed strategies to enhance efficiency of package handling operations.
  • Contributed to creation of standard operating procedures for package handling.
  • Executed manual loading and unloading of oversized packages following safety protocols.
  • Ensured adherence to safety and quality standards during skilled tasks completion.
  • Assisted in loading delivery trucks with prepared packages efficiently.
  • Maintained clean, organized work area in compliance with safety regulations.

Cook

Chipotle Mexican Grill
Cedar Hill, Texas
06.2020 - 10.2021
  • Front-of house food preparation, which includes preparing and assembling menu items efficiently and ensuring high standards of quality and presentation
  • Maintained cleanliness and organization of the front of house area, contributing to a welcoming environment for customers
  • Back of house food preparation and cooking, following safety and sanitation guidelines to maintain food quality
  • Collaborated with kitchen staff to streamline operations during busy periods, enhancing overall efficiency
  • Online processing while also ensuring accuracy and timeliness for customer satisfaction
  • Packaged and organized orders for delivery or pickup, adhering to company standards

Team Member

Chicken Express
Desoto, Texas
11.2019 - 06.2020
  • Adhered to established procedures for safe food handling, storage, and service.
  • Ensured cleanliness and organization of kitchen and dining areas.
  • Prepared workstations prior to opening to optimize efficiency.
  • Interacted with patrons to accurately take orders and provide food item information.
  • Updated knowledge of store promotions to effectively highlight sales.
  • Sanitized checkout areas, managed register belts, emptied trash, and organized candy racks.
  • Addressed customer complaints regarding food quality and service issues.

Education

BA - Business Management

Dallas College
true
08-2025

High School Diploma -

Duncanville High School
Duncanville, Texas
05.2021

Skills

  • Microsoft Office
  • Administrative skills
  • Telephone Pro
  • Money handling
  • Detail-oriented
  • Multitasking
  • Food handling
  • Customer Service
  • Typing
  • 10-Key
  • Pharmacy tech program
  • Customer service
  • Employee training
  • Inventory management
  • Team collaboration
  • Cash handling
  • Time management
  • Problem solving
  • Employee scheduling
  • Regulatory compliance
  • Systems implementation
  • Operations support
  • Resource management
  • Training and development
  • Team-building activities
  • Interpersonal skills
  • Task prioritization
  • Equipment operation
  • Communication skills
  • Schedule coordination
  • Staff scheduling
  • Strong verbal and written communication
  • Shift scheduling
  • Cash handling expertise
  • Reliability
  • Priority management
  • Active listening
  • Work Planning and Prioritization
  • Computer skills
  • Relationship building
  • Machine operation
  • Staff management
  • Customer-oriented

References

Available Per Request

Certification

  • currently obtained my level 2 and level 3 security certifications
  • Current working on receiving my CDL certification

Affiliations

  • I love to read book and is currently into book clubs
  • Love to try new thing and experience new and exciting things to do around my city
  • Hoping to travel and find a job where i can travel the world and get paid for traveling

Timeline

Package Handler Supervisor

OnTrac
05.2023 - 10.2023

Shift Supervisor / Certified Pharmacy Technician

CVS Health
11.2021 - Current

Cook

Chipotle Mexican Grill
06.2020 - 10.2021

Team Member

Chicken Express
11.2019 - 06.2020

BA - Business Management

Dallas College

High School Diploma -

Duncanville High School

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