Jordana Hazam
Honolulu,HI
Summary
Clinical Program Manager with extensive clinical psychology experience and health care administration experience. Highly developed skills in clinical presentations, program development, implementation and oversight. Familiar with fiscal management systems. Talented at maintaining and developing effective relationships with staff, clients, and multidisciplinary teams. Supervisory skills and detail-oriented professional with exemplary skills in delegating tasks, issue resolution and leading by example. Excellent oral and written communication talents to develop effective clinical policies and procedures. Culturally sensitive with over 10 years of combined clinical psychology and program management experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Clinical Program Manager
Sex Abuse Treatment Center
03.2024 - Current
- Primary liaison for Master Contract and Sex Assault Services Program (SASP) grant with Attorney General (AG) office
- Manage AG client assistance fund
- Insure positive variance in fiscal revenue and billable activity
- Provide clinical supervision and consultation to licensed psychologists and master-level mental health clinicians
- Manage client complaints and high risk issues
- Respond to training and service requests from outside agencies
- Monitor clinical performance improvement activities
- Work with Hawaii Pacific Health (HPH) compliance department on annual audits, ensuring compliances to documentation and billing standards
Psychologist
Najwa LLC (Private Practice)
04.2021 - Current
- Psychotherapy for clients with a range of life issues and disorders
- Provide trainings and presentations to graduate students and interdisciplinary professionals serving trauma survivors on the topic of vicarious trauma, resilience, and wellness
Psychologist
Sex Abuse Treatment Center
02.2022 - 02.2024
- Provide psychological assessment and long-term therapy to adults and children survivors of sexual abuse and support for their families
- Dedicated time to case management, consultation, legal advocacy, education and outreach
Psychologist
Center For Healing & Transformation
04.2021 - 12.2023
- Independent contractor at group therapy clinic
- Provide psychological assessment, brief and long-term therapy to individual adults with history of trauma
Research Study Coordinator
San Francisco VA Health Care System
02.2021 - 12.2021
- Administer treatment protocols to Veterans enrolled in the study
- Consult with multi-site study Program Investigators
- Coordinate with research assistant
- Administer and document assessments
- Administration and recruitment
Research Study Coordinator
N. California Institute For Research & Education
11.2020 - 01.2021
- Administer treatment protocols to Veterans enrolled in the study
- Consult with multi-site study Program Investigators
- Coordinate with research assistant
- Administer and document assessments
- Administration and recruitment
Postdoctoral Psychology Resident
San Francisco VA Health Care System
09.2019 - 09.2020
- Provided evidenced-based treatments for Veterans with co-morbid PTSD & Substance Use Disorders
- Conducted psychological evaluations in primary care setting and coordinate referrals
- Develop program curriculum and teaching to multidisciplinary staff
- ·Clinical Supervision for psychiatric residents, psychology graduate students and interns
Predoctoral Psychology Intern
Alaska VA Health Care System
08.2018 - 08.2019
- Provided an array of brief, focused psychological services in Primary Care Mental Health Integration clinic
- Psychological assessment, treatment, and care-coordination in Substance Abuse Residential Rehabilitation Treatment Program and Domiciliary Care for homeless Veterans.
- Psychological assessment and treatment for simple and complex PTSD and other severe mental health issues
Clinical Psychologist Trainee
The Bay Area Trauma Recovery Clinic
08.2016 - 05.2018
- Aided in development of new clinic, including treatment design, outreach, therapy forms
- Treated simple and complex PTSD in individual and group therapy format
- Conducted risk assessment, crisis intervention, and provided appropriate referrals
- Mentored and trained junior clinical psychology trainess
Clinical Psychologist Trainee
The Cognitive Behavioral Therapy Clinic
08.2015 - 07.2016
- Psychological assessment and evidenced-based therapy treating mood/anxiety disorders, traumatic stress, and OCD
- Solution-focused, cognitive behavioral therapies in individual and group therapy format
- Administered assessment batteries and tracked clients’ symptoms and progress with monitoring instruments
Clinical Psychologist Trainee
Options Recovery Services
08.2014 - 08.2015
- Facilitated substance use psychoeducation therapy groups for male adults in early stages of recovery in an abstinence model
- Provided individual psychotherapy and conducted intake assessments for a low-SES racial minority population
- Treatment focused on substance use and addiction, and co-occurring clinical issues including, relational conflict, anxiety, depression, and post-traumatic stress
Statewide Program Manager for Personal Care Servic
Center For Community
02.2012 - 07.2014
- Ensured compliance with the standards of care defined by the Alaska Department of Health and Social Service (DHSS)
- Authorized client services based on State assessment
- Reviewed all times sheets and service records for Medicaid billing
- Provided consultation to Regional Managers (based in Juneau and Anchorage, Alaska) on day to day operations in managing direct service workers
- Trained over 100 personal care service providers on rules and regulations of care based on the DHSS evaluations and Medicaid & Medicare
- Reviewed all incident reports for internal processing and submitted to Adult Protective Services (APS)
- Trained attorneys for Alaska Legal Services on state administered evaluations for program eligibility to assist in legal case
- Given relationship to the indigenous community of Southeast Alaska, attended in-home evaluations by state appointed RN’s, to facilitate culturally sensitive practices to ensure better outcomes for service connection of Alaska Native clients
Education
Psy.D. - Clinical Psychology
The Wright Institute
Berkeley, CA08.2019
Master of Arts - Clinical Psychology
The Wright Institute
Berkeley, CA08.2016
Bachelor of Science - Psychology
University of Phoenix
Phoenix, AZ05.2012
Skills
- Program Development and Management
- Mental Health, Best Policies & Practices
- Interdisciplinary Education and Training
- Competency and Strength-Based Clinical Supervision
- Trauma-Informed Care
- Educational Outreach
- Clinical Research
- Crisis Intervention
- Care Coordination
- Trauma Recovery
- Professional Wellness
- Traditional Knowledge
Additional Information
LECTURES AND PRESENTATIONS
Hazam, J. (April, 2024) Fostering Vicarious Resilience for Professionals Serving Traumatized Children and Families. Invited Keynote Speaker: Kahewai Summit for Early Childhood Care Providers, (virtual-statewide) Hawai'i
Hazam, J. (September, 2023) Fostering Vicarious Resilience for Professionals Serving Trauma Survivors. Invited Speaker: Kahewai Live: Mālama Iho Hilo, Wellness & Trauma-Informed Care Conference: Hilo, HI
Hazam, J. (February, 2022; September, 2022) Generating Vicarious Resiliency in the Treatment of Traumatic Stress. Invited Speaker: Psychology Trainee Didactic, Bay Area Trauma Recovery Clinical Services: Berkeley, CA
Hazam, J. (July, 2020) Working with Trauma: Generating Vicarious Resiliency. Invited Speaker: Psychology Trainee Orientation to PCT, SFVAHCS: San Francisco, CA
Hazam, J. (May, 2020) Clinical Implications of Shared Ethnic Identity in Veterans of the Wars in Vietnam and the Middle East. Invited Speaker: PCT Didactic, SFVAHCS: San Francisco, CA
Hazam, J. (May, 2020) Traumatic Stressors and Clinical Care with Middle Eastern-Americans. Invited Speaker: PCT Didactic, SFVAHCS: San Francisco, CA
Hazam, J. & Tavafifard, B. (April, 2020) Cultural Considerations in Clinical Care with Middle Eastern- Americans. Invited Speaker: Substance Use Disorder Faculty Seminar, SFVAHCS: San Francisco, CA
Mallisham, S. & Hazam, J. (Feb, 2020) Overview of Trauma Therapy. Guest Lecturer: N244B Treatment Planning for Trauma-Related Mental Health Conditions, Psychiatric Nursing Program, UCSF: San Francisco, CA
Hazam, J. (Jan, 2020) Phase-Based Treatment in Trauma Recovery. Invited Speaker: UCSF Resident Orientation to PCT, SFVAHCS: San Francisco, CA
Hazam, J. (Jan, 2020) Brief Grounding Skills for PTSD. Invited Speaker: UCSF Resident Orientation to PCT, SFVAHCS: San Francisco, CA
Hazam, J. (July, 2019) Culturally Informed Treatment for Arab/Middle Eastern & North African (MENA) Clients. Invited Speaker: VISN 20 Local Recovery Coordinator Diversity Meeting: Anchorage, AK.
Hazam, J. (July, 2019) Cultural Considerations in Treating Filipino Veterans. Invited Speaker: Psychology Trainee Didactic Series, AVAHCS: Anchorage, AK.
Hazam, J. (July, 2019) Moral Injury and Middle Eastern Ethnic Identity in U.S. Combat Veterans of OEF/OIF. Invited Speaker: Psychology Trainee Didactic Series, AVAHCS: Anchorage, AK.
Hazam, J. (July, 2017) Acceptance & Commitment Therapy: Treatment for Post-Traumatic Stress Disorder and other Trauma Related Disorders. Guest Lecturer: Abnormal Psychology, City College of San Francisco: San Francisco, CA.
PUBLICATIONS
Hazam, J., & Walser, R. D. (2023). Group-Based Acceptance and Commitment Therapy for Traumatic Stress. In J. I. Ruzek, M. M. Yalch, K. M. Burkman (Eds.), Group approaches to treating traumatic stress: A clinical handbook (1st ed.). Guilford Press
Certification
Licensed Clinical Psychologist, Hawai’i #PSY-1888 2021 - Present
Timeline
Clinical Program Manager
Sex Abuse Treatment Center
03.2024 - Current
Psychologist
Sex Abuse Treatment Center
02.2022 - 02.2024
Psychologist
Najwa LLC (Private Practice)
04.2021 - Current
Psychologist
Center For Healing & Transformation
04.2021 - 12.2023
Research Study Coordinator
San Francisco VA Health Care System
02.2021 - 12.2021
Research Study Coordinator
N. California Institute For Research & Education
11.2020 - 01.2021
Postdoctoral Psychology Resident
San Francisco VA Health Care System
09.2019 - 09.2020
Predoctoral Psychology Intern
Alaska VA Health Care System
08.2018 - 08.2019
Clinical Psychologist Trainee
The Bay Area Trauma Recovery Clinic
08.2016 - 05.2018
Clinical Psychologist Trainee
The Cognitive Behavioral Therapy Clinic
08.2015 - 07.2016
Clinical Psychologist Trainee
Options Recovery Services
08.2014 - 08.2015
Statewide Program Manager for Personal Care Servic
Center For Community
02.2012 - 07.2014
Psy.D. - Clinical Psychology
The Wright Institute
Master of Arts - Clinical Psychology
The Wright Institute
Bachelor of Science - Psychology
University of Phoenix
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