Ashley Rivas
Honolulu,HI
Summary
Results-driven, analytical, experienced in customer service, innovative mindset, and over three years of hands-on experience working in the restaurant business. Dedicated leader and currently a small business owner. Made sure guests were satisfied and left a with a great experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Twin Peaks Restaurants
05.2023 - 10.2025
Server
Port Neches Wheelhouse
03.2022 - 02.2023
- Delivered exceptional customer service by accurately taking orders and addressing guest inquiries.
- Collaborated with kitchen staff to ensure timely food preparation and delivery during peak hours.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Trained new servers on menu items, service standards, and restaurant policies.
Waitress
Atomic Bottle
12.2020 - 02.2022
- Bottle service/waitresses. Made sure my section had a blast with proper work etiquette.
Waitress/Bartender/Assistant Manager
Prospect Park Restaurant/Lounge
08.2020 - 11.2021
- Responsible for guest satisfaction.
Education
BSN - Nursing
Lamar University
Beaumont, TX07.2021
Skills
- Customer service
- Sales
- Bilingual
- Customer care
- Organizational skills
- Computer skills
Languages
English
Spanish
Certification
Food Handler’s certified
Bartending license
Timeline
Server
Twin Peaks Restaurants
05.2023 - 10.2025
Server
Port Neches Wheelhouse
03.2022 - 02.2023
Waitress
Atomic Bottle
12.2020 - 02.2022
Waitress/Bartender/Assistant Manager
Prospect Park Restaurant/Lounge
08.2020 - 11.2021
BSN - Nursing
Lamar University
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