Motivated team-player with 10+ years of experience in hospitality, communication, and marketing strategy across food and beverage, media, and entertainment industries. Results focused and growth-oriented with the skills to proactively problem solve, lead projects, and ensure on-time, on-budget completion of all deliverables.
Overview
13
13
years of professional experience
Work History
Marketing, Sales and Member Operations Manager
Frontline Social Club
Colorado Springs, CO
04.2024 - 01.2025
Improved website visibility through development and implementation of SEO strategies.
Organized events for Frontline to boost community involvement and outreach.
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
Utilized market trends and target audience statistics to effectively and appropriately market products.
Developed outreach initiative, increasing sales by 63%.
Exceeded sales targets and generated over $10,000 in sales in one month.
Bartender, Manager and Training Lead
Whiskey Baron Dance Hall and Saloon
Colorado Springs, CO
07.2022 - 01.2025
Worked in a fast paced, high volume night club atmosphere.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Monitored and analyzed business performance to identify areas of improvement.
Ranking in the top for highest sales nighty.
Training all new bartenders, enforcing rules and policies, educating trainees on bar etiquette, teaching drink recipes and how to handle personal cash drawers.
Server, Corporate Trainer and Leader
Bubba’s 33 Restaurant
Colorado Springs, CO
04.2017 - 01.2023
Worked in a fast paced, high volume atmosphere.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Followed health and safety protocols
Selected curriculum and developed lesson plans to educate employees.
Conducted evaluations and observed employee performance to identify areas of improvement.
Student Affairs and Marketing Liaison
Pikes Peak Community College
Colorado Springs, CO
09.2016 - 06.2018
Worked closely with the President of the college, faculty members and other clubs on campus.
Allocated student/club funding.
Marketing chair for the college and clubs.
Initiated major changes that happened on campus such as: new clubs, sustainability, safety, veterans programs, and homeless initiatives.
Organized logistics for marketing and proposal strategy meetings.
Boosted brand awareness with target customer demographics with social, print, and email campaigns.
Fine Jewelry Specialist
Luisa Graff Jewelers
Colorado Springs, CO
03.2015 - 09.2016
Worked in a high volume, fast paced environment.
Sold high end, prestigious jewelry.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Professional Nanny
Worldwide Au Pair
Frankfurt, Germany
05.2014 - 03.2015
Monitored daily routine to maintain sleeping, eating, and school schedules for children.
Private English teacher for children in Bad-Homburg.
Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
Traveled to surrounding countries with the Expat Exchange group.
Park Operations Liaison
Walt Disney World Resort
Orlando, FL
05.2012 - 07.2014
Worked in a fast paced, high volume atmosphere.
Collected and analyzed data and feedback to identify opportunities to improve relationship between other entities and business.
Trained team personnel on liaison activities and protocols, mentoring and coaching to improve skills.
Helped park support by joining the opening team for FastPass+.
Took leadership development and fundamental classes at Disney University.
Education
Bachelor of Arts - Communication And Marketing
University of Colorado
Colorado Springs, Colorado
05.2022
Associate of Arts - Communication And Marketing
Pikes Peak Community College
Colorado Springs, Colorado
05.2018
Skills
Marketing
Communications
Project Management
Budgets
Customer Service
Collaboration
Problem Solver
Innovator
Coursework
Sports and Studio TV Production, COMM 2270
The History of TV Programming, COMM 3450
American Cinema, COMM 3500
Special Topics in Humanity: Music and Politics, HUM 3990