Summary
Overview
Work History
Education
Skills
Timeline
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GAGJYAN BARBAGEE

Hyattsville

Summary


Professional with experience in information technology, prepared for this role. Skilled in troubleshooting, network management, and software support. Strong focus on team collaboration and achieving results. Reliable, adaptable, and proficient in problem-solving and critical thinking.

Overview

4
4
years of professional experience

Work History

Shift Leader

McDonald's
01.2021 - 05.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Ground Maintenance Worker

M-N C P P C
05.2022 - 02.2024
  • Provided excellent customer service when interacting with visitors on-site while addressing concerns related to the property''s appearance or safety features promptly.
  • Spearheaded dedicated focus on facility cleanliness via grounds inspections.
  • Evaluated grounds conditions regularly to identify potential issues requiring attention or improvement efforts.

Information Technology Intern

M-N C P P C
02.2024 - Current
  • Reviewed system and network performance to make proactive adjustments based on established IT policies.
  • Managed relationships with external vendors to ensure timely delivery of products and services at competitive prices.
  • . Provided exceptional support during peak times by effectively prioritizing and managing multiple tasks simultaneously, ensuring timely completion of all assignments.
  • Collaborated with cross-functional teams to develop comprehensive IT strategies aligned with business objectives.
  • Developed test plans for application deployments that identified potential problems before full release.

Education

Bachelor of Science (B.S.) - Cybersecurity Intelligence, Business Adminstration

Morgan State University
Baltimore, MD
05.2026

High School Diploma -

Central High School
Capitol Heights, MD
05.2022

Skills

  • Cooperative Attitude
  • Problem Solving
  • Payment Processing
  • Employee Training
  • Staff Supervision
  • Credits and Refunds
  • Issue Resolution
  • Hardware installations
  • Technical support
  • Technical troubleshooting
  • Software experience
  • End user support

Timeline

Information Technology Intern

M-N C P P C
02.2024 - Current

Ground Maintenance Worker

M-N C P P C
05.2022 - 02.2024

Shift Leader

McDonald's
01.2021 - 05.2022

Bachelor of Science (B.S.) - Cybersecurity Intelligence, Business Adminstration

Morgan State University

High School Diploma -

Central High School

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GAGJYAN BARBAGEE