Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Gallant

Summary

Dedicated retail professional with nearly 6 years of experience, proficient at understanding and implementing customer service standards and retail dynamics. Skilled in delivering quality product recommendations and solutions that not only meet but exceed customer expectations. Committed to driving sales through strategic sales, service, and customer experience initiatives. Have built strong relationships, encouraging partnerships, and optimizing profit. A strategic thinker with expertise in expanding networks, introducing products effectively, and developing dependency to address customer needs. Strong communication, organizational, and time management skills enable efficient handling of multiple projects while meeting strict deadlines. Known for exceptional problem-solving abilities and quick, creative thinking in resolving challenges.

Overview

5
5
years of professional experience

Work History

Office of Global Education Assistant

High Point University
02.2024 - Current
  • Assisted coworkers with various tasks including printing, emailing, scanning, appointment scheduling, and more
  • Welcomed and assisted students and parents, addressing inquiries and providing support

Hostess

The Poynt Restaurant
05.2022 - Current
  • Answer phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greet guests and gathered information to seat groups or place on waitlist.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Communicate with servers about new tables, changes in food availability and customer comments.

Retail Sales Associate

J. Gallant Pool & Spa
03.2019 - Current
  • Greet each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Help customers by answering questions and locating merchandise.
  • Initiate friendly conversation with customers to determine level of assistance required.
  • Restock shelves, racks and bins with latest merchandise and changed signage to promote special items.

Education

Bachelor of Arts - Fashion Merchandising

High Point University
High Point, NC
05.2025

High School Diploma -

Pentucket Regional Sr High School
West Newbury, MA
05.2021

Skills

  • Effective Customer Upselling
  • Active Listening and Communication
  • Highly Organized
  • Creative Problem Solving
  • Flexible and Adaptable
  • Multitasking and Prioritization
  • Time Management and Prioritization
  • Content Strategy
  • Design Techniques

Timeline

Office of Global Education Assistant

High Point University
02.2024 - Current

Hostess

The Poynt Restaurant
05.2022 - Current

Retail Sales Associate

J. Gallant Pool & Spa
03.2019 - Current

Bachelor of Arts - Fashion Merchandising

High Point University

High School Diploma -

Pentucket Regional Sr High School
Jordan Gallant