Jordan Haru Quitugua
San Antonio
Summary
Dynamic and detail-oriented professional with experience at Five Star Senior Living, excelling in customer service and patient communication. Proven ability to manage time effectively while ensuring compliance with dietary guidelines. Recognized for enhancing resident satisfaction through attentive service and collaboration with kitchen staff to deliver high-quality meal presentations.
Overview
6
6
years of professional experience
Work History
Dietary Aide
Five Star Senior Living
10.2024 - 05.2025
- Assisted in meal preparation and presentation to ensure quality and compliance with dietary guidelines.
- Maintained cleanliness and organization of kitchen and dining areas to promote a safe environment.
- Followed food safety protocols to prevent contamination and ensure adherence to health regulations.
- Collaborated with team members to deliver timely meal service during peak hours.
- Communicated dietary restrictions and preferences effectively to enhance resident satisfaction.
- Participated in training sessions to improve knowledge of nutrition and dietary needs of residents.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
Army
Army
11.2020 - 05.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Server
Fiesta Resort Guam
06.2019 - 05.2020
- Provided exceptional customer service, ensuring guest satisfaction during dining experiences.
- Managed orders efficiently, utilizing point-of-sale systems for accurate billing.
- Assisted in maintaining cleanliness and organization of dining areas, enhancing guest ambiance.
- Collaborated with kitchen staff to ensure timely food delivery and high-quality presentations.
- Adapted quickly to changing menus and special requests, accommodating diverse dietary needs.
- Delivered exceptional customer service, ensuring guest satisfaction through attentive and friendly interactions.
- Coordinated dining room activities, optimizing seating arrangements for efficient table turnover.
- Assisted in training new staff on menu items, service protocols, and safety standards.
Education
No Degree - Certified Nurse Aide
Center For Excellence Nurse Aide Training
San Antonio, TXHigh School Diploma - Lodging And Management
Okkodo High School
660 Route 3 Dededo Guam05.2017
Skills
- Time management
- Problem-solving
- Cleaning and sanitizing
- Customer service
- Patient communication
- Detail-oriented
Timeline
Dietary Aide
Five Star Senior Living
10.2024 - 05.2025
Army
Army
11.2020 - 05.2023
Server
Fiesta Resort Guam
06.2019 - 05.2020
No Degree - Certified Nurse Aide
Center For Excellence Nurse Aide Training
High School Diploma - Lodging And Management
Okkodo High School
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